POMS  2012
	23rd Annual Conference of the Production and Operations Management Society
	April 20 - April 23, 2012                                                                                     Chicago, Illinois, U.S.A.
		Edited by Tobias Schoenherr, Michigan State University
		Assistant Editor: Sahil Seshadri, Michigan State University
	Full-length Papers
	Click on the abstract code to view the Full-length Paper in pdf format
Name	Abstract Code	Paper Title
				025-0003
Abdi, M Reza	025-0162	Total Quality Management for Improving Services of IT Based Organizations: A Case Study		025-0019
Abdulrahman, Muhammad D	025-0259	Barriers in implementing reverse logistics in Chinese manufacturing sectors: An empirical analysis		025-0024
Subramanian, Nachiappan	025-0667	Factors for implementing end-of-life product recycling operations in Chinese manufacturing sector		025-0027
Abidi, Hella	025-0119	ANP Disruption Simulation for Supply Chains due to Macro Risks		025-0042
Adaime, Paula Peirao	025-1475	Sustainability on Soy and Beef Supply Chains: Case Studies Focused on the Brazilian Amazon		025-0044
Ahmed, Muhammad Usman	025-1101	The Impact of Functional Importance and Capability before & during Recession: Operations and Marketing Compared		025-0052
Akabane, Getulio Kazue	025-1530	IT as Companies Decision Making Tools: A Field Survey		025-0059
Akabane, Getulio Kazue	025-1553	Mobility and Flexibility: The use of Mobile Technologies		025-0070
Akan, Mustafa	025-0042	The Underlying Economics Behind Physicians' Test-ordering Behavior in Outpatient Services		025-0075
Alam, Arshad	025-1011	Supply Chain Integration and its Effect on Performance: A Multi-Country Study		025-0089
Almada Santos, Fernando Cesar	025-1291	Cultural dimensions of agile supply chain management		025-0093
Alves, Evone Bezerra Alves	025-1416	The Use of floor presence in the Public Sector: A Case in the City of Rio Brilhante/ MS		025-0095
Amato Neto, João	025-1079	Managing & conducting: maestros on the management of choral organizations		025-0096
Anacleto, Cristiane Alves	025-0518	Evaluation of the profile of the Brazilian consumer of organic food: an analysis of the market and company		025-0104
Anderson, David	025-1794	An Examination of Differences in Treatment Quality for Trauma Patients Based on Hospital Arrival Time		025-0117
Andrew, Greasely	025-0675	Can ERP and informality achieve a trade-off between efficiency and flexibility? A simulation study on service		025-0119
Anjani Kumar, KVN Sai	025-0620	A New Approach to Design of Fuzzy Multi-Attribute Control Charts		025-0120
Apte, Aruna	025-1164	An Analysis of United States Navy Disaster Relief Operations		025-0122
Araujo, Larissa E. D.	025-1449	A Research Framework for Operations Management in Large Scale Construction Projects		025-0125
Arica, Emrah	025-1809	A Concept for Order Change Management in ETO Supply Chains		025-0126
Asree, Susita	025-0075	Alignment between business strategy and supply chain strategy: Impacts on firm performance		025-0129
Atrasas, Ana Lucia	025-0223	Business Networks: Technology transference to the agribusiness – Embrapa case		025-0155
Azevedo, Susana G	025-0816	Deployment of Radio Frequency Identification Technology in Healthcare Organizations		025-0161
Azzi, Anna	025-1365	Groupage transportation cost model		025-0162
Bagchi, Shantanu Shankar	025-0871	Multi-Period Sourcing Strategy under Demand and Supply Uncertainty with Two Suppliers		025-0166
Balasubramanian, Hari	025-0908	The Impact of Case Mix on Timely Access to Appointments for a Primary Care Physician		025-0167
Ball, Peter D	025-1300	Using discrete event simulation to evaluate engineering product service strategies		025-0181
Ball, Peter D	025-1302	Modelling buildings, facilities and manufacturing operations to reduce energy consumption		025-0184
Bandeira, Adriano de Paula Fontainhas	025-0445	Military Response to Inland Natural Disasters: The Case of Floods in Brazil		025-0215
Banjo, Babatunde	025-0971	Changing Organisational Behaviours in Lean Transformation		025-0220
Baptista, Gabriel Lara	025-0833	A study of quality management in software process production: a diagnostic in a software development area		025-0223
Barateiro, Carlos Eduardo	025-0166	Grow Without Profit - A Business Strategy Applied in the Brazilian Automation Market		025-0227
Barateiro, Carlos Eduardo	025-0167	The Complexity and the User: The Human Centered Design approach as a paradigm for this integration		025-0234
Barbastefano, Rafael Garcia	025-0827	Grid computing for a stochastic product-mix problem in Brazil		025-0253
Barton, Harry Andrew	025-0815	Managing ‘Lean’: Lean Implementation within a UK Business School		025-0259
Basso, Leonardo Cruz	025-0825	Innovation (product and process) and value creation in Brazilian firms		025-0264
Battista, Claudia	025-1329	The Logistic Maturity Model: guidelines for logistic processes continuous improvement		025-0266
Benedettini, Ornella	025-1229	Complexity in services: An interpretative framework		025-0325
Besiou, Maria	025-0367	Decentralization and Earmarked Funding in Humanitarian Logistics for Relief and Development		025-0332
Bhattacharya, Shantanu	025-0970	Designing Efficient Resource Procurement and Allocation Mechanisms		025-0353
Borges, Luis Augusto	025-0747	Continuous Improvement in Puebla, Mexico: A Survey		025-0367
Brito Jr, Irineu de	025-1388	The profile of the populations affected by natural disasters in Brazil		025-0368
Brunoro, Claudio	025-0220	A documentary review in order to identifying the relationship between labour and sustainability in operations		025-0370
Callaway, Stephen K.	025-0070	The role of market growth strategy, formal controls, and training programs in building IT capabilities		025-0376
Camarotto, João	025-0027	Ergonomics Aspects and Productivity in a Production Line: A Case Study		025-0406
Camarotto, João	025-1097	Social responsibility and procedures on return to work of employees on leave due to illness and accidents		025-0407
Carter, Michael	025-1769	Modeling the Future of the Canadian Cardiac Surgery Workforce using Systems Dynamics		025-0409
Carvalho, Marly Monteiro	025-0638	Project portfolio management: An analysis of management practices		025-0422
Chagas, Henrique	025-1014	Brazilian scenario for the recycling industry		025-0427
Chang Junior, Joao	025-1306	Risk Analysis of Non-supply of New Products: Application of Fuzzy Logic		025-0445
Charan, Parikshit	025-0562	Selection of service supply chain value creating perspective using AHP approach		025-0451
Cheng, Chen Yang	025-1620	Supply chain configuration design using design of experiment approach		025-0469
Cheng, Jun	025-0769	A Strategic Analysis of Group-buying as a Promotional Tool		025-0475
Clegg, Ben	025-1119	Managing ERP Systems and Enterprise Strategy: A Dynamic Enterprise Reference Grid		025-0512
Couto, Celso	025-0643	Strategic Management impacts caused by Balanced Scorecard and the Enterprise Resource Planning		025-0513
Cross, Barry	025-0521	Service Complexity and the Perils of Productization		025-0518
Cutovoi, Iara Tonissi Moroni	025-0851	Application of the model system Earned Value Management System - EMVS to evaluate Product Development Process		025-0521
da Silva Santos, José Carlos	025-1339	Six Sigma as a Tool to Increase Ecoeficiency in Machining Processes: A Case Study		025-0526
da Silva, Ronaldo Cruz	025-1361	A Brief Review of Models for Technology Transfer		025-0529
Daei Niaki, Seyed vahid	025-0502	A mathematical model for dynamic cellular manufacturing systems with production planning and labour assignment		025-0530
De Castro, Dagmar	025-1378	Increase in production and consumption and ethics in teaching and research in OM		025-0543
de Lange, Robert	025-0093	Virtual Queuing at Airport Security Lanes		025-0562
De Paulo, Wanderlei L	025-1562	Determinants of consumer buying decision of the ABC - Brazil		025-0566
Deo, Sarang	025-1640	Improving access to community-based chronic care through improved capacity allocation		025-0570
Desmond, Jeffrey	025-0332	A New Triage System for Emergency Departments		025-0572
Dhanorkar, Suvrat	025-1152	Walking the Walk vs Talking the Talk: An Evaluation of Social Responsibility Strategies and Firm Performance		025-0574
Ding, Xin	025-0837	The Impact of Electronic Medical Records on Hospital Performance		025-0577
Dultra-de-Lima, Ronaldo	025-1270	Analysis of PMBOK (2008) from the perspective of Critical Chain		025-0592
Egilmez, Gokhan	025-1268	Stochastic Single Machine Family Scheduling To Minimize the Number Of Risky Jobs		025-0593
Egilmez, Gokhan	025-1271	Capacitated cellular manufacturing system design: A genetic algorithm approach		025-0598
Eksoz, Can	025-1057	A conceptual framework for collaborative forecasting in the UK Food Supply Chain		025-0638
EL-Khalil, Raed	025-0155	Effectiveness of Lean Management Tools: Problem Solving Process at Automotive Industry		025-0639
Estrada, Miguel	025-1610	Describing Regional Knowledge Sharing in the Supply Chain: A Non-Cooperative Game-Theoretic Approach		025-0643
Faisal, MohdNishat	025-0677	Analyzing the Barriers to Transparent Food Supply Chains		025-0645
Feiz Abadi, Javad	025-1233	A New Classification of Supply Chains Based on Resourced Based View in Automotive Industry		025-0646
Fernandes, Aline Rodrigues	025-1247	To what extend does it pay to be supplier of a powerfull enterprise? The Petrobras Case		025-0655
Fleming, Christopher L.	025-1444	The Blended Outcome Enterprise		025-0662
Franchini, Valentina	025-0969	Redesigning supply networks to produce sustainable and fashionable footwear		025-0667
Friemann, Felix	025-1212	Best Practices for Supply Chain Management Techniques and Concepts across Industries		025-0668
Fumi, Andrea	025-1307	Criteria for a warehouse design tool with optimal storage/retrieval and product-allocation procedures		025-0671
Gallien, Jeremie	025-0427	Improving the Public Distribution of Essential Medicines in Sub-Saharan Africa: The Case of Zambia		025-0675
Gavronski, Iuri	025-1127	Manufacturing Strategy: Do Institutions Matter?		025-0677
Golini, Ruggero	025-1258	Implementing sustainable supply chain management: the role of supply chain management investments and global sourcing		025-0681
Gonzalez, Magaly	025-0615	Finding the Best Cost-Efficient Food Assortment for a Non-for-Profit Firm		025-0690
Gouvea, Maria A	025-1445	Aspects Related to Consumer Behavior in the Context of Online Retailing		025-0698
Green, Jennifer	025-1473	Sustainable Urban Sanitation: Simulating a Desludging Service in Senegal		025-0700
Ha, Seung Jin	025-0948	The two stage assigning and scheduling algorithm for 2-stroke engine assembly shop		025-0701
Han, Chaodong	025-1345	Industry Competition and Manufacturing Inventory - An Exploratory Study		025-0707
Hao, Haijing	025-0406	Quantifying the Influence of Opinion Leaders on Technology Adoption in Healthcare: A Hierarchical Bayesian		025-0720
Harrington, Tomás Seosamh	025-0698	Managing International Networks for Emerging Technologies		025-0735
Harrington, Tomás Seosamh	025-0707	Last Mile Logistics Evaluation – Customer, Industrial and Institutional Perspectives		025-0747
Hasija, Sameer	025-1472	Fleet Management Coordination in Decentralized Humanitarian Operations		025-0766
Heinz, Guilherme	025-0409	The Operations Strategy and the Environmental Dimension: A Case Study in the Brazilian Automotive Industry		025-0769
Helm, Jonathan Eugene	025-0325	Dynamic Forecasting and Control Algorithms of Glaucoma Progression for Clinician Decision Support		025-0782
Hemstrom, Chris	025-1519	The influence of organizational capability development on third party logistics performance		025-0786
Hill, Alex	025-0835	It ain't what you do, it's the way that you do it: the impact of strategic fit on business performance		025-0803
Hong, Soon-Ik	025-0946	Development of the Optimized Algorithm for Scheduling the 4-Stroke Diesel Engine in the Engine Assembly Shop		025-0808
Hsuan, Juliana	025-0834	Growing through innovation replicability: The role of investment in routine adaptation		025-0811
Hu, Qing	025-0234	The Connection Between Organizational Learning and Lean Production		025-0812
Iglesias, Karla	025-1129	Comparative Analysis of Energy Sources in Puerto Rico		025-0814
Jajja, Muhammad Shakeel Sadiq	025-0161	The Impact of Supply Chain Strategy on Supplier Functions and Organizational Performance		025-0815
Jones, Shawn	025-0526	Maximizing Returns on Corporate Knowledge: Redefining Customer Support Policies		025-0816
Juan, Zhiru	025-0920	Optimal Order of a Supply Chain under the Effect of Group Purchase		025-0817
Justa, Maria Grazia Gorla	025-0376	Why doesn't it work so well? Analysis of a healthcare program in a Municipal Health Department		025-0827
Kabadayi, Nihan	025-0998	Comparison of periodic-review inventory control policies in a serial supply chain		025-0829
Kampker, Achim	025-1301	Integrative Factory Design by efficient interaction models		025-0833
Karides, Demetrios	025-0766	Optimizing patient contact: the tradeoff between serving a physician's office practice and hospital referrals		025-0834
Kasiri, Narges	025-0044	A Comprehensive System Dynamics Model for Retail Operations: RFID Adoption in the Retail Sector		025-0835
Kazemersky, Philip M.	025-1397	From the Classroom to the Medical Office: Operational Planning and Scheduling		025-0837
Kissimoto, Kumiko	025-1576	Maturity in the virtual organizations – the influence of IT architecture and the strategic alignment		025-0842
Kretschmer, Andreas	025-0811	Supply Chain Management at Humanitarian Organizations - A Structuring Framework for Sustainable School Feeding		025-0849
Kuhar, Alan Jezovsek	025-0469	The changes of the music supply chain value after the Internet and music digitization era		025-0850
Kula, Ufuk	025-1259	Emergency Vehicle Routing in Disaster Response Operations		025-0851
Kurt, Murat	025-1796	Valuing Prearranged Paired Kidney Exchanges: A Stochastic Game Approach		025-0870
Kuruvilla, Abey	025-0543	A new algorithm for minimizing makespan on identical parallel machines		025-0871
Kyrillos, Sérgio Luiz	025-1110	Attributes of the PPC environment designed for enterprise networks: implications for a business unit of the me		025-0885
Lahoz, Manoela	025-0886	Indicators of productivity and working conditions: representations in the company		025-0886
Lawson, Benn	025-1412	Capturing the economic benefits of green logistics: The roles of visibility and exploratory links		025-0897
Li, Rong	025-0059	Supplier Facilitated Transshipments in a Multi-Retailer Distribution System		025-0908
Liu, Biyu	025-0407	Single-machine Scheduling with Periodic Maintenance and Preemptive and Non-preemptive jobs in Remanufacturing		025-0917
Liu, Jian	025-0927	Research on the equilibrium of competitive supply chain in the presence of customer returns		025-0919
Liu, Zhen	025-0253	Energy Portfolio Management with Abandonment Option Over an Infinite Horizon		025-0920
Liu, Zhenyu	025-0096	Process-Aware View of the Relationship between Software Architecture and Flexibility Costs		025-0924
Liu, Zugang	025-0475	Global Supply Chain Network Competition under Exchange Rate Uncertainty		025-0927
Lobo, Debora	025-0720	Comparison of logistics strategies of two cooperatives in the poultry sector using Stated Preference Technique		025-0931
Longoni, Annachiara	025-1086	Effectiveness of Operations Sustainability Strategies: The Role of Organizational Practices		025-0932
Lopes, Ana Paula	025-0572	Open innovation: An analysis of publications, citations and scientific collaboration between 2003 and 2011		025-0933
Lopes, Ana Paula	025-0639	Social networks and cooperation: A bibliometric study		025-0946
Lucato, Wagner Cezar	025-0003	Environmental requirements in the Brazilian auto industry: a case study in a first tier auto parts manufacture		025-0948
Ma, Peng	025-0808	Coordinating a two-stage supply chain with stock-and price-dependent demand		025-0956
Ma, Shihua	025-0227	Optimal decisions for a decentralized assembly system with dual supply modes		025-0969
Machado, Marcio Cardoso	025-0812	Technological Capability of Brazilian Aircraft Maintenance		025-0970
Machline, Claude	025-0636	Economic Dose Size for Hospital Pharmacy Dispensation		025-0971
Madaan, Jitendra	025-0605	Multi-objective decision modeling using Interpretive Structural Modeling (ISM) for Green Supply Chains		025-0977
Maia, Leonardo Caixeta de Castro	025-0814	The relationship between social and environmental practices with operational capabilities		025-0984
Martins, Paula	025-0368	Competitive advantages gained through the establishment of Innovation		025-0985
Martins, Paula	025-1226	Difficulties and problems with the innovation process in academia		025-0986
Martins, Paula	025-1228	Model for Applying Strategic Planning in Educational Institutions		025-0989
Martins, Ricardo	025-0370	Collaborative Practices in the Management Automotive Chain: Does the Origin of Automakers Matter?		025-0998
Martins, Vidigal	025-0276	Evaluating the efficiency of the hospital management – comparing public and private hospitals		025-0999
Mathirajan, Muthu	025-0977	Minimizing TWT on a BPM with Incompatible Job-families and Dynamic Job Arrivals		025-1011
Mattera, Marina	025-0181	Moral has no seasons: Using CSR as a key element for achieving competitive advantages		025-1014
Medina, Jorge Eduardo	025-1054	Socially Responsible Structural Change of the Colombian Clothing Industry		025-1016
Micchelucci Malanga, Andrea Cristina	025-0633	Quality Evaluation of Brazilian National Health System (SUS) by the Perspective of Patient Satisfaction		025-1054
Micchelucci Malanga, Andrea Cristina	025-0646	Quality Dimension Evaluation in a Public Primary Healthcare Assistance Network in a South Region of Sao Paulo		025-1057
Milaneze, Kleber Luiz Nardoto	025-1288	Internationalization and its consequences on the operations management in an appliance company		025-1065
Miniussi, Jalba	025-1134	Ethics issues in supply management: from a literature review to a conceptual framework		025-1079
Mohammadi, Arefeh	025-0592	Application of Drum-Buffer-Rope methodology in scheduling of health care system		025-1082
Mohapatra, Pratap K J	025-0842	Optimal Shutdown Schedule of Heat Treatment Furnace: A Case		025-1083
Monroe, Richard Weldon	025-0735	Supply Chain Risk Management: A Review of the Empirical Research		025-1086
Moore, Rosemond A	025-0120	Identifying Elements of a Climate for Sustainability		025-1097
More, Dileep	025-0019	Managing Supply Chain Finance- A Conceptual Framework		025-1101
More, Dileep	025-0512	Identification of Stimuli, Enablers and Inhibitors of GSCM and an Analysis of their Dynamics		025-1110
Moshtari, Mohammad	025-0671	Understanding the Drivers and Barriers of Coordination Among Humanitarian Organizations		025-1119
Musa, Ahmed	025-1303	Trends in indoor and outdoor visibility in supply chains		025-1127
Muthurathnasabapathy, Ramasubramaniam	025-0655	A Meta-Heuristic Optimization for Scheduling Heat-Treatment Furnace in Steel Casting Industry		025-1129
Muthurathnasabapathy, Ramasubramaniam	025-0786	Managing a supply chain with Joint Replenishment, Channel Coordination, Deteriorating items, Exponential demand		025-1138
Nagarajan, Chandrasekaran	025-0803	Enabling supply chain efficiencies through technology and process integration: A framework		025-1144
Nagurney, Anna	025-1158	Multiproduct Humanitarian Healthcare Supply Chains: A Network Modeling and Computational Framework		025-1152
Nascimento, Wanessa da Costa	025-1539	A Model of Workflow for Destination Residues from Manaus Free Trade Zone		025-1158
Nassif Mantovani, Daielly	025-1380	Corporate Online Training: Is it really Effective?		025-1164
Nobrega, Kleber	025-1756	Presence of servant company elements in a restaurant		025-1195
Nobrega, Kleber	025-1757	Practice of service recovery in automobile assistance		025-1208
Okajima, Hiroko	025-0645	Dynamic capacity expansion for a new drug		025-1211
Pacheco Dohms, Fernanda	025-1376	Transaction Cost approach to Cooperatives Companies’ Supply Chain: Case Study in a Brazilian Dairy Cooperative		025-1212
Palaniappan, Chandiran	025-0566	Solid waste recovery supply chain networks – Structure and Operations		025-1226
Palanichamy, Ganeshkumar	025-1195	Scheduling jobs on a single BPM with non-agreeable release time and due dates to minimize makespan		025-1228
Paletta, Tommaso	025-0545	The problem of consolidation in the groupage process: formulation and solution approaches		025-1229
Palevich, Robert F	025-1816	How to Create the Culture of the Lean Sustainable Supply Chain		025-1232
Paula, Verica	025-1481	Historical analysis of team working development		025-1233
Peltokorpi, Antti	025-0989	Economy of scale and scope in healthcare operations: lessons from surgical services		025-1235
Zhang, Yang	025-0849	Social Network Effects on Coordination: A Laboratory Investigation		025-1247
Pereira, Gustavo Menoncin	025-0850	A Quantitative Analysis Applying Agency Theory to Purchasing Department Involvement		025-1258
Perez-Canto, Salvador	025-1082	Analysis of the teaching-learning process of Operation Management under the Bologna Scheme		025-1259
Pinochet, Luis	025-0897	Production improvements through lean manufacturing and information technology		025-1268
Powell, Daryl	025-0985	Applying a BITESIZE lean change methodology to intermodal terminal operations		025-1270
Powell, Daryl John	025-0984	Revisiting the lean-ERP Paradox: ERP support for the respect-for-human system		025-1288
Pozo, Hamilton	025-0215	The theory of constraints as a manufacturing strategy: a case study in a small manufacturing company		025-1291
Punnakitikashem, Prattana	025-1232	Health Care Service Quality: Case Example of a Hospital with Lean Implementation		025-1294
Qin, Jin	025-1295	The effects of service recovery justice and perceived switching costs on customer loyalty in E-tailing		025-1295
Quintao, Ronan	025-1144	Determinants of Reverse Logistics Execution in the Brazilian Supermarket Industry		025-1300
Rattanawiboonsom, Vichayanan	025-0956	The Delivering Time and Cost strategic proposition for Thai Automotive Logistics Operations		025-1301
Rikhtehgar Berenji, Hossein	025-0513	Impact of ERP Implementation Process on Decreasing Risk in Supply Chain		025-0010
Roma, Paolo	025-0700	Factors influencing prices in the mobile apps’ store distribution model: An empirical study		025-1303
Roy, Ram	025-0089	ABC, VED and FSN Analysis with a Twist: Can They Tango Together to Entertain Inventory Managers?		025-1306
Ryan, Jennifer	025-1486	Inventory Management of Spare Parts Subject to Deterioration		025-1329
Saghiri, Soroosh (Sam)	025-1778	Green Supply Management and Supplier Development: Effects on Supplier Environmental Actions		025-1339
Sahebjamnia, Navid	025-1484	A new multi-objective scenario-based robust stochastic programming for recovery planning		025-1345
Santos, Enise Aragão	025-0530	Economic Sociology on OM Field: An Emerging Agenda		025-1359
Santos, Joao	025-1547	Control the production of bread: a case study of bakeries in Sao Paulo, Brazil		025-0004
Santos, Joao	025-0870	Paradigm: a bibliometric analysis of papers presented at the POMS´s Conference in the period 2000 to 2011		025-1361
Santos, Joao	025-1359	Consumer purchase intent of the Greater ABC region in São Paulo to the children's day		025-1365
Santos, Joao	025-1573	Brazilian Agribusiness Industries Corporate Sustainability Evaluation		025-1376
Sato, Ivone	025-0004	Recovery of Overdue Credits in Low Income Areas in São Paulo City: The Public Sanitation Operation Case		025-1378
Scholz-Reiter, Bernd	025-0024	Procedure for Analysing Effects of Changeability on Logistics Structures in Value Chain Networks		025-1379
Schröter, Marcus	025-1211	Overcoming barriers to implementing recycling solutions: empirical analyses in the German manufacturing sector		025-1380
Schuh, Günther	025-0095	Quantitative approach for evaluation of company’s changeability based on feedback data		025-1388
Sediyama, Roberto	025-0681	Continuous improvement capability and supply risk perception on supplier evaluation		025-1397
Sharma, Ashu	025-0598	Customer Complaint Behavior in the Indian Airline Industry: An Exploratory Study		025-1411
Siegler, Janaina	025-1491	Buyer-Suplier relationships: the human behavior influence in value creation and appropriation		025-1412
Simko, Matt Michael	025-0266	Process Improvement in Health Care: Kaizen Approach to Lean in Outpatient Services at KCH		025-1416
Simpson, Natalie	025-1138	Relating Disaster Response to ‘Business-as-Usual’: A New Taxonomy of Operations		025-1444
Sinha, Kingshuk K.	025-0422	Health Care Supply Chain Design for Reducing Disparities: Resource Dependence and IT Leveraging		025-1445
Soares, Washington Luiz	025-0126	The vision for Lean Six Sigma to reduce logistics costs in practices by Modal Shift		025-1449
Souza Filho, Hildo	025-0993	Competition and loss of exclusivity in tobacco contract farming in Brazil		025-1472
Su, Shong-Iee	025-0999	Developing a Theoretic Framework and Propositions for the Innovation of Third-Party Logistics Service Provider		025-1473
Suanpong, Kwanrat	025-1235	Financing for Technological Innovation Business Start-up: Real Option and Product Modularity		025-1475
Subramanian, Nachiappan	025-0986	Sourcing complexity factors on contractual relationship: Chinese suppliers’ perspective		025-1481
SUN, Jun	025-0917	The catastrophe and control model of emergency logistics capacity system		025-1484
Sung, Ji Ye Janet	025-1653	Cost Optimization of Imperfect Non-Periodic Inspections in a Delay-Time Model		025-1486
Swierczek, Artur	025-0829	Propagation of amplified disruptions in supply chains: Conceptual Perspective and Practical Implications		025-1491
Syahruddin, Normansyah	025-0129	Traceability in the Cocoa Supply Chain: Perspective from Indonesian Cocoa Sector		025-1519
Tanco, Martin	025-0122	Assessment of SME Supply Chain Management Best Practices: A Survey in Uruguay		025-1530
Thurer, Matthias	025-0577	Developments, Opportunities and Challenges faced by Small Manufacturers in Brazil: An Exploratory Survey		025-1539
Thurer, Matthias	025-0574	Controlled Order Release (OR) in Two-Level Multi-Stage Job Shops: An Assessment by Simulation		025-1543
Torabi, Elham	025-0701	A Genetic Algorithm Approach for Nurse Assignment in an Operating Suite		025-1547
Tubino, Dalvio	025-0264	Lean manufacturing implementation: An exploratory study of Brazilian companies		025-1553
Urciuoli, Luca	025-0353	QRA and RBD techniques to evaluate the cost-effectiveness of transport security systems		025-1560
Veiga, Luiz	025-1083	Sustainable Market Indexes Behavior Analysis: A Study on the Brazilian Stock Market		025-1562
Venkataraman, Sriram	025-1379	An Empirical Examination of Scheduling Decisions in Peri-operative Services		025-1573
Verhasselt, Stephan	025-1208	Postponement Strategies in Pharmaceutical Supply Chains: An Evaluation of Costs and Benefits		025-1576
Vinholis, Marcela	025-0184	Adoption of technological and managerial requirements to export beef to the EU: a study of Brazilian farms		025-1610
Viswanathan, Vijayendra	025-0117	Impact of Cournot competition and commitment contract on strategic inventory in a one manufacturer, two-retail		025-1620
Wang, Li Chih	025-1216	An optimal production scheduling model of hybrid flow shop - a case of solar cell industry		025-1640
Wang, Li Chih	025-0782	A hybrid-PSO approach for production scheduling with parallel machine problem in DRAM module industry		025-1653
Wang, Wen-Ya	025-1798	Absenteeism and Nurse Staffing		025-1756
Wang, Xinping	025-0919	Vulnerability Measurement of Supply Chain Networks from Topology Perspective		025-1757
Willner, Olga	025-1016	Eco-efficiency Measurement in Manufacturing Systems		025-1769
Winroth, Mats	025-0885	A tentative comprehensive manufacturing strategy framework adapted to the requirements in SME		025-1778
Wu, Chuanzhen	025-0570	To Enhance the Application of New Product on Trust-oriented Perspective		025-1782
Xi, Yue	025-0010	New dispatching rules to minimize the total weighted tardiness on the single machine		025-1794
Xu, Xianhao	025-0593	Consumer Adoption of Tourism Electronic Commerce: A Framework for Empirical Research Based on Structural Equation		025-1796
Yang, Muer	025-1782	The ICU Will See You Now: Efficient–Equitable Admission Control Policies for a Surgical ICU with Batch Arrival		025-1798
Yen-Tsang, Chen	025-0690	Challenging One of the Most Detrimental Effects in Project Management: The Harmful Multitask		025-1809
Zawislak, Paulo	025-1065	The firm’s operational capability and innovation: Comparative studies of innovative firms from Brazil		025-1816
Zhen, Lu	025-0451	Yard template planning in transshipment hubs under uncertainty