POMS 2013
	24th Annual Conference of the Production and Operations Management Society
	May 03 - May 06, 2013                                          Denver, Colorado, U.S.A.
		Edited by Tobias Schoenherr, Michigan State University
		Assistant Editor: Sahil Seshadri, Michigan State University
	Full-length Papers
	Click on the abstract code to view the Full-length Paper in pdf format
Name of First Author (as listed in the submission system and schedule)	Abstract Code	Paper Title
A, Raghunath	043-1345	Lean and Six Sigma approach for Manufacturing SMEs		043-1345			043-1345.pdf
Abbasi, Mahdi	043-1217	Intelligent system of prediction and management of maritime risk crises using neural-fuzzy networks	043-0324.pdf	043-1217			043-1217.pdf
Abdulrahman, Muhammad	043-0324	Simultaneous effect of drivers and barriers on the Chinese manufacturers’ performance outcome	043-0117.pdf	043-0324			043-0324.pdf
Abidi, Hella	043-0117	Measuring success in humanitarian supply chains	043-1174.pdf	043-0117	043-1174		043-0117.pdf
Acevedo, Mario	043-1174	Reconfiguration of the production levels through world's economy changes	043-1207.pdf	043-1174	043-1207		043-1174.pdf
Adams, Elisabeth	043-1207	Quality management approach in construction equipment manufacturing	043-0992.pdf	043-1207	043-0992		043-1207.pdf
Amato, Lucas	043-0213	Human rights in sustainable supply chains: towards corporate constitutionalization?	043-0705.pdf	043-0213	043-0705		043-0213.pdf
Amato Neto, João	043-0569	Sustainable Value Generation through Collaborative Symbiotic Networks Planning	043-0788.pdf	043-0569	043-0788		043-0569.pdf
Amjed, Tayyab	043-0705	Sustainable Procurement Model: A strategic tool for responsible decision-making	043-0068.pdf	043-0705	043-0068		043-0705.pdf
Amoako-Gyampah, Kwasi	043-0158	Effects of HRM & Manufacturing Strategies on Competitive Strategy: Family vs nonfamily firms	043-0554.pdf	043-0158	043-0554		043-0158.pdf
Ancarani, Alessandro	043-0788	Trust and reciprocity in buyer-supplier relations: do social preferences matter?	043-0258.pdf	043-0788	043-0258		043-0788.pdf
Andrade, Regiane	043-0068	Reversal logistics and competitiveness: a brief review of this relationship	043-0546.pdf	043-0068	043-0546		043-0068.pdf
Andrade, Valéria	043-0071	Just-in-time supplier selection: a case study in an automobile assembler in Brazil	043-0043.pdf	043-0071	043-0043		043-0071.pdf
Araújo, Maíra	043-1607	The influence of customer oriented behavior on quality service	043-1431.pdf	043-1607	043-1431		043-1607.pdf
Aschauer, Gerald	043-0258	Green logistics concepts for sustainable transport operations	043-0022.pdf	043-0258	043-0022		043-0258.pdf
Auler, Daniel	043-0546	Proposing a business-to-business service model: a systematic literature review and future directions	043-0135.pdf	043-0546	043-0135		043-0546.pdf
Aviles-Gonzalez, Jonnatan	043-0043	Identifying Multiple RFID Tags in High interferences Environments	043-0542.pdf	043-0043	043-0542		043-0043.pdf
Ayeni, Amidu	043-1431	Adaptation to Water Stress and Climate Change in Nigeria	043-0616.pdf	043-1431	043-0616		043-1431.pdf
Bagchi, Tapan	043-0022	Bayesian Design of Stochastic Inventory Systems	043-1646.pdf	043-0022	043-1646		043-0022.pdf
Barreiros, Reginaldo	043-0135	Strategic control of Agro-Industrial cooperatives: A strategic map proposal	043-0299.pdf	043-0135	043-0299		043-0135.pdf
Barton, Harry	043-0542	'Lean' policing: Initial findings from a study of 5 UK police forces	043-1479.pdf	043-0542	043-1479		043-0542.pdf
Barton, Harry	043-0616	Operationalizing a police performance management system	043-0508.pdf	043-0616	043-0508		043-0616.pdf
Barton, Harry	043-1250	Lean in Knowledge Intensive Firms: A Case Study of Lean at Nottingham Business School	043-0132.pdf	043-1250	043-0132		043-1250.pdf
Basappa, Ravishankar	043-0523	Multi-factor significant improvements derived adopting Yield Analysis in a typical Indian SME.	043-1564.pdf	043-0523	043-1564		043-0523.pdf
Battistelle, Rosane Aparecida	043-0900	Environmental Impacts in Rural Areas: Proposal of a Model of Rural Sustainable Production	043-0044.pdf	043-0900	043-0044		043-0900.pdf
Battistelle, Rosane Aparecida	043-1348	Use of Waste Plastic and Wood Flour in the Production of Composite	043-0282.pdf	043-1348	043-0282		043-1348.pdf
Bhansali, Neera	043-1646	The Engine of Health Information Exchange	043-0403.pdf	043-1646	043-0403		043-1646.pdf
Bölsche, Dorit	043-0299	Performace Measurement in Humanitarian Logistics: a process-oriented perspective	043-0002.pdf	043-0299	043-0002		043-0299.pdf
Braga, Ana Carolina	043-1479	Indicators for Measuring Eco-Innovation and Application in Brazil	043-0583.pdf	043-1479	043-0583		043-1479.pdf
Brito Jr, Irineu	043-0508	Stochastic optimization applied to the pre-positioning of disaster relief supplies decisions in Brazil	043-1469.pdf	043-0508	043-1469		043-0508.pdf
Camarotto, Joao	043-1327	Operational strategies and repetitive work	043-0582.pdf	043-1327	043-0582		043-1327.pdf
Camarotto, Joao	043-1330	Operation of mechanical sugarcane harvesters: an ergonomic approach	043-0683.pdf	043-1330	043-0683		043-1330.pdf
Carmo, Breno	043-0132	Demand forecast and inventory management: sizing inventory of blood products in a blood bank at Brazil.	043-1486.pdf	043-0132	043-1486		043-0132.pdf
Castillo, Zoila	043-1564	Innovation and Business Development in Logistics Sector in Panama	043-1607.pdf	043-1564	043-1607		043-1564.pdf
Castro-Zuluaga, Carlos	043-0106	Spreadsheets to teach the (RP,Q) model in an Inventory Management Course	043-1302.pdf	043-0106	043-1302		043-0106.pdf
Cattini Junior, Orlando	043-1376	Project Management as a tool to implementing strategy	043-1202.pdf	043-1376	043-1202		043-1376.pdf
Chakraborty, Samyadip	043-0044	Linking service-dominant logic and healthcare supply chain	043-0208.pdf	043-0044	043-0208		043-0044.pdf
Chakraborty, Samyadip	043-0282	Complexity and supply chain management practices in healthcare: a value co-creation view	043-0204.pdf	043-0282	043-0204		043-0282.pdf
Chang Junior, João	043-0403	Proposing a Proceeding for Evaluating the Reliability of Innovator Product	043-0288.pdf	043-0403	043-0288		043-0403.pdf
Chen, Sien	043-0002	How to determine the cost of Business Process-Aware Software Architecture Flexibility? The Travelsky Case	043-1124.pdf	043-0002	043-1124		043-0002.pdf
Clifford, Brian	043-0583	Using Lean Value Stream mapping to align the work streams of two companies	043-1131.pdf	043-0583	043-1131		043-0583.pdf
Colares, Erick	043-1469	How to solve the trade-off between capacity utilization and service level	043-1246.pdf	043-1469	043-1246		043-1469.pdf
Cunha, Darli	043-0683	Developing Project Management Competences using Role-Playing Games: A Case Study	043-0122.pdf	043-0683	043-0122		043-0683.pdf
Da Giau, Alessandro	043-0455	Lean Thinking to provide smart infrastructure	043-0862.pdf	043-0455	043-0862		043-0455.pdf
da Silva, Linduarte	043-1486	Internationalization of a network: An evolution of Uppsala Model	043-0114.pdf	043-1486	043-0114		043-1486.pdf
Ding, Xin	043-1302	Electronic Medical Records, Hospital Focus, and Performance: A Longitudinal Analysis of U.S. Hospitals	043-1039.pdf	043-1302	043-1039		043-1302.pdf
Disney, Stephen	043-1202	Removing Bullwhip from Lexmark’s Toner Operations	043-0070.pdf	043-1202	043-0070		043-1202.pdf
Dobrzykowski, David	043-0208	Antecedents of time-based competitive advantage in healthcare	043-0057.pdf	043-0208	043-0057		043-0208.pdf
Dogru, Mustafa	043-0554	Modeling and Optimization for Electric Vehicle Charging Infrastructure	043-0058.pdf	043-0554	043-0058		043-0554.pdf
Dorion, Eric	043-0204	Innovation and Quality Health Services: a Brazilian Experience	043-1183.pdf	043-0204	043-1183		043-0204.pdf
Dos Santos, Allanna	043-1136	Practice Operations Management: A theoretical approach	043-1420.pdf	043-1136	043-1420		043-1136.pdf
Egea, Juliana	043-1124	Aplication of reverse manufacturing in Brazil with electronic equipment	043-0421.pdf	043-1124	043-0421		043-1124.pdf
Egea, Juliana	043-1131	Indicators and strategic management: a contribution to the sustainable operations	043-1604.pdf	043-1131	043-1604		043-1131.pdf
EL-Khalil, Raed	043-0353	Effectiveness of Increasing Span of Control on Operational Performance Variables: A Case Study	043-0203.pdf	043-0353	043-0203		043-0353.pdf
Elwan Ibrahim, Sherwat	043-0960	Business Process Outsourcing; Performance Measurement for Call Center Services	043-1165.pdf	043-0960	043-1165		043-0960.pdf
Erzurumlu, Sinan	043-0122	Avoiding Capability Trap through Contingent Contracts: Role of cash and knowhow in startups	043-0455.pdf	043-0122	043-0455		043-0122.pdf
Faisal, MohdNishat	043-0862	Risk Analysis and Mitigation Strategies for Pharmacy Supply Chain in Qatar	043-0752.pdf	043-0862	043-0752		043-0862.pdf
Farias, Geraldo	043-1039	Electronic and real-time kanban using RFId Technology	043-0244.pdf	043-1039	043-0244		043-1039.pdf
Fernandes, Carolina	043-0057	Innovate with a Focus on Customer-Perceived Value: A differentiated strategy for facing the competition	043-0246.pdf	043-0057	043-0246		043-0057.pdf
Ferreira Junior, Silas	043-1241	Dynamic capabilities for connection to a GPN: the Brazilian studios in the animation industry	043-1327.pdf	043-1241	043-1327		043-1241.pdf
Ferreira Neto, Josue	043-1600	Supply chain risk management in the mango exportation chain	043-0635.pdf	043-1600	043-0635		043-1600.pdf
Filgueiras, Felipe	043-0058	Lean Production Applied in a large company in the Brazilian Printing Industry	043-1189.pdf	043-0058	043-1189		043-0058.pdf
Freire, Otávio	043-1452	The influence of music in consumer behavior	043-0158.pdf	043-1452	043-0158		043-1452.pdf
Freires, Francisco	043-1416	Distributed manufacturing system in a multi-agent approach	043-0607.pdf	043-1416	043-0607		043-1416.pdf
Freires, Francisco	043-1420	Determinants for Effectiveness and Efficiency in Reverse Logistics Systems (Rls) - An Empirical Study	043-0248.pdf	043-1420	043-0248		043-1420.pdf
Galelli, Daniel	043-0421	New services development (NSD) in higher education: a QCA analysis	043-0249.pdf	043-0421	043-0249		043-0421.pdf
Gerschberger, Markus	043-0203	Supply Chain Complexity - A view from different perspectives	043-0302.pdf	043-0203	043-0302		043-0203.pdf
Ghosh, Shuva	043-1165	A semi-Markov Heuristic for Total Productive Maintenance	043-1113.pdf	043-1165	043-1113		043-1165.pdf
Goh, Mark	043-0752	Is a dense supply chain network more environment-friendly?	043-0474.pdf	043-0752	043-0474		043-0752.pdf
Gomes, Clandia	043-0244	Strategic Implications of Water usage: An analysis of industries in the mineral companies	043-0294.pdf	043-0244	043-0294		043-0244.pdf
Gomes, Clandia	043-0246	Management for Sustainability and Business Performance in the Mineral Industry	043-1415.pdf	043-0246	043-1415		043-0246.pdf
Goncalves, Paulo	043-0635	Stochastic Optimization of Humanitarian Aid Supply and Distribution for the World Food Programme in Ethiopia	043-0960.pdf	043-0635	043-0960		043-0635.pdf
Gupta, J N D	043-0581	A hybrid heuristic algorithm for the no-wait flowshop problem with sequence-dependent setup times	043-1135.pdf	043-0581	043-1135		043-0581.pdf
Gupta, J N D	043-0582	Hybrid Search Method for Integrated Scheduling Problem of Container-handling Systems	043-1144.pdf	043-0582	043-1144		043-0582.pdf
Gurudatt, Chilagondanahalli	043-1189	Critical Analysis of tangible gains post lean ERP Implementation in an Indian SME	043-0017.pdf	043-1189	043-0017		043-1189.pdf
Harrington, Tomás	043-0248	Continuous Manufacturing and Product-Process Archetypes: Implications for Supply Network Design in Pharma	043-0632.pdf	043-0248	043-0632		043-0248.pdf
Harrington, Tomás	043-0249	Exploring Knowledge Transfer Configuration Profiles in Global Operations	043-1591.pdf	043-0249	043-1591		043-0249.pdf
Helo, Petri	043-0302	Manufacturing footprint analysis	043-1399.pdf	043-0302	043-1399		043-0302.pdf
Hemstrom, Chris	043-1113	Managing market turbulence: Organizational performance effects of customer integration in 3PLs	043-0235.pdf	043-1113	043-0235		043-1113.pdf
Hu, Qing	043-0294	The role of consultants in organizational learning	043-0069.pdf	043-0294	043-0069		043-0294.pdf
Hwang, Seong Wook	043-1415	Optimal location of discretionary Alternative-Fuel Stations on a Tree Network	043-1410.pdf	043-1415	043-1410		043-1415.pdf
Idris, Fazli	043-1135	The impacts of technology on operational costs: The mediating role of integration	043-1376.pdf	043-1135	043-1376		043-1135.pdf
Idris, Fazli	043-1144	The impacts of team management on customer focus: The mediating role of operation flexibility	043-1241.pdf	043-1144	043-1241		043-1144.pdf
Jaaron, Ayham	043-0017	Enhancing service organizations resilience through systems thinking	043-1259.pdf	043-0017	043-1259		043-0017.pdf
Janssen, Robbert	043-0632	Fairness and Value Appropriation in Logistics Alliances: a Case Study	043-0116.pdf	043-0632	043-0116		043-0632.pdf
Jiao, Roger	043-1591	An Affective-Cognitive Foundation of User Experience Design in Complex Product-Service Ecosystems	043-0363.pdf	043-1591	043-0363		043-1591.pdf
John, Joshin	043-0235	Sustainable Operations in Reverse Supply Chain of Shipbuilding Business	043-0600.pdf	043-0235	043-0600		043-0235.pdf
Jordan, Ana	043-0069	Evaluation Of Sustainable Interactions Between Customer And Supplier: A Case Study In Machining	043-0460.pdf	043-0069	043-0460		043-0069.pdf
Kaiser, Gernot	043-1246	Horizontal cooperation among logistics service providers (LSP) and the influence of environmental uncertainty	043-0958.pdf	043-1246	043-0958		043-1246.pdf
Kaiser, Gernot	043-1259	Inter-Functional Integration and Effects on Purchasing and Supply Management – A Social Exchange Perspective	043-0186.pdf	043-1259	043-0186		043-1259.pdf
Kalchschmidt, Matteo	043-0114	Managing international development projects: Evidences from an international survey	043-0353.pdf	043-0114	043-0353		043-0114.pdf
Kalchschmidt, Matteo	043-0116	The effect of culture on the relationship between manufacturing strategy and manufacturing practices	043-0097.pdf	043-0116	043-0097		043-0116.pdf
Kampker, Achim	043-0363	Value-oriented layout planning using the Virtual Production Intelligence (VPI)	043-0521.pdf	043-0363	043-0521		043-0363.pdf
Kampker, Achim	043-0600	Decision methodology for the acquisition of new technologies	043-0321.pdf	043-0600	043-0321		043-0600.pdf
Karray, Salma	043-0460	Brand advertising with heterogeneous consumer response; channel implications	043-0265.pdf	043-0460	043-0265		043-0460.pdf
Kazemersky, Philip	043-0958	A Small Business: An Operations and Production Application with Student Experience	043-0646.pdf	043-0958	043-0646		043-0958.pdf
Kettunen, Outi	043-0186	A Network Wide Transaction Cost Theory Approach in Subcontracting Industry	043-0648.pdf	043-0186	043-0648		043-0186.pdf
Klumpp, Matthias	043-0097	Competence Evaluation and Management in Logistics	043-0900.pdf	043-0097	043-0900		043-0097.pdf
Kotcharin, Suntichai	043-0521	The effects of customer orientation on customer integration, process flexibility and financial performance	043-0257.pdf	043-0521	043-0257		043-0521.pdf
Kuhar, Alan	043-0321	Music Supply Chain Management Changes in the Digitization Era	043-0286.pdf	043-0321	043-0286		043-0321.pdf
Kung, Ling-Chieh	043-0265	Impact of Reseller's and Sales Agent's Forecasting Accuracy in a Multi-layer supply chain	043-1309.pdf	043-0265	043-1309		043-0265.pdf
Laker, Benjamin	043-0474	The investment-fit-performance triangle: The relationships between investment, strategic fit and performance	043-0947.pdf	043-0474	043-0947		043-0474.pdf
Lavassani, Kayvan	043-0646	Broadband Internet Adoption Challenge: An Investigation of Broadband Utilization in the United States	043-0999.pdf	043-0646	043-0999		043-0646.pdf
Lavassani, Kayvan	043-0648	An Empirical Investigation of the Role of Process Improvements in Organizational Supply Chain Performance	043-0828.pdf	043-0648	043-0828		043-0648.pdf
Lotfi, Maryam	043-0257	How efforts to achieve resiliency fit with lean and agile practices	043-1561.pdf	043-0257	043-1561		043-0257.pdf
Lv, Fei	043-0286	Channel coordiantion with asymmetric cost information in assembly system	043-1213.pdf	043-0286	043-1213		043-0286.pdf
Machado, Marcio	043-1309	Operations management systems of aircraft maintenance companies	043-0112.pdf	043-1309	043-0112		043-1309.pdf
Machline, Claude	043-0828	A consumer satisfaction research on Brazilian Health Plans	043-0184.pdf	043-0828	043-0184		043-0828.pdf
Machline, Claude	043-0999	How to save the occidental manufacturing sector	043-0417.pdf	043-0999	043-0417		043-0999.pdf
Magnan, Gregory	043-1561	The Role of Relational Architecture in Developing Relational Capability: Organizational Levers to Support Stra	043-1565.pdf	043-1561	043-1565		043-1561.pdf
Malachias, Celso	043-1213	Are there Signs of a new S-curve at Motorola?	043-1318.pdf	043-1213	043-1318		043-1213.pdf
Mandal, Santanu	043-0112	Supply Chain Responsiveness: A Relational Capability Perspective	043-1285.pdf	043-0112	043-1285		043-0112.pdf
Mandal, Santanu	043-0184	Supply Chain Innovation: A Dynamic Capability Perspective	043-0072.pdf	043-0184	043-0072		043-0184.pdf
Marandi, Elmira	043-1565	Motivation factors of Blue collar workers verses White collar workers in Herzberg's "Two Factors Theory"	043-0005.pdf	043-1565	043-0005		043-1565.pdf
Marodin, Giuliano	043-1318	Towards a model to understand risk factors that affect the lean production implementation process	043-0233.pdf	043-1318	043-0233		043-1318.pdf
Marshall, Donna	043-1285	Social supply chain sustainability practices and outcomes and the moderating effect of customer sustainability	043-0259.pdf	043-1285	043-0259		043-1285.pdf
Martins, Fellipe	043-0072	Coffee cooperatives’ operations management: relevant factors for production diversification	043-0103.pdf	043-0072	043-0103		043-0072.pdf
Marx, Roberto	043-0005	Work Allocation in Complex Production Processes: A Methodology for Decision Support	043-1449.pdf	043-0005	043-1449		043-0005.pdf
Maschek, Thomas	043-0233	A Structured Approach for the Operationalization of Strategy Deployment (Hoshin Management)	043-1188.pdf	043-0233	043-1188		043-0233.pdf
Mathew, Joseph	043-0259	New Trends in Healthcare Supply Chain	043-0514.pdf	043-0259	043-0514		043-0259.pdf
Mattera, Marina	043-0103	CSR as a key element for integrating knowledge production into supply chain management	043-0591.pdf	043-0103	043-0591		043-0103.pdf
Mazza, Luciano	043-1449	The Environmental Impact on The Formation of Agricultural Prices: A Study in Soybean Supply Chain In Brazil	043-1356.pdf	043-1449	043-1356		043-1449.pdf
Mehatha, Ashok	043-0514	A macro-environmental analysis of reverse logistics practices in India	043-0657.pdf	043-0514	043-0657		043-0514.pdf
Mehatha, Ashok	043-0591	A pragmatic procedure for deciding the need of implementing reverse logistics	043-0527.pdf	043-0591	043-0527		043-0591.pdf
Meisami, Amirhossein	043-0384	Emergency Relief Routing and Temporary Depots Location Problem with considering Roads Restoration	043-1253.pdf	043-0384	043-1253		043-0384.pdf
Meisami, Amirhossein	043-1356	A Hybrid Genetic Algorithm for Supplier Selection and Network Optimization	043-0067.pdf	043-1356	043-0067		043-1356.pdf
Mesquita, Rosalina	043-0657	New Product Development Process: a Survey of Best Practices	043-0071.pdf	043-0657	043-0071		043-0657.pdf
Miguel, Priscila	043-0527	Relational resources: do they create value for both buyer and suppliers?	043-0977.pdf	043-0527	043-0977		043-0527.pdf
Miniussi, Jalba	043-1253	Faster or better? Operations capabilities development as a competitive weapon	043-0095.pdf	043-1253	043-0095		043-1253.pdf
Monroe, Richard	043-0977	Sustainable Supply Chain: A Framework for Evaluations	043-1404.pdf	043-0977	043-1404		043-0977.pdf
Morrison, Brad	043-1404	The Efficiency Trap and the Role of Learning by Doing in Process Improvement Dynamics	043-0505.pdf	043-1404	043-0505		043-1404.pdf
Moshtari, Mohammad	043-0505	Understanding the Drivers and Barriers of Coordination Among Humanitarian Organizations	043-0649.pdf	043-0505	043-0649		043-0505.pdf
Movahedi, Bahar	043-0649	Process Orientation Measurement and Effectiveness: A Study of Canadian and US Organizations at Intra- and Inter-Organizational Levels	043-0033.pdf	043-0649	043-0033		043-0649.pdf
Muniz Jr., Jorge	043-0033	LEAN MANAGEMENT PRACTICE: TOYOTA BRAZILIAN PLANTS CASE	043-0836.pdf	043-0033	043-0836		043-0033.pdf
Murara, Marco	043-0836	Together we are stronger. A case study of a network of small retailers in southern Brazil.	043-1330.pdf	043-0836	043-1330		043-0836.pdf
Nassif Mantovani, Daielly	043-1219	Services quality in technology supported education: Brazilian case	043-1396.pdf	043-1219	043-1396		043-1219.pdf
Nemeth, Peter	043-1396	The effect of human factors on production performance in car body manufacturing	043-1407.pdf	043-1396	043-1407		043-1396.pdf
Nobrega, Kleber	043-0372	Interfaces between servant process and service classification	043-1600.pdf	043-0372	043-1600		043-0372.pdf
Nobrega, Kleber	043-0375	Understanding the concept of servant behavior from public employees	043-0372.pdf	043-0375	043-0372		043-0375.pdf
Olivares Benítez, Elias	043-1361	Sales Force Deployment and Territory Partitioning with Multiple Objectives	043-0375.pdf	043-1361	043-0375		043-1361.pdf
Oliveira, Lia	043-1301	Dealing with uncertainty in modern Supply Chains: vulnerability and risk management	043-1361.pdf	043-1301	043-1361		043-1301.pdf
Oloruntoba, Richard	043-0714	A Typology of Services in Disaster Relief: Evidence from Two Disaster Relief Chains	043-1301.pdf	043-0714	043-1301		043-0714.pdf
Orme, Richard	043-1465	A systems approach to customizing lean six sigma implementations	043-0714.pdf	043-1465	043-0714		043-1465.pdf
Ortega, Cesar	043-1399	Different contexts for competitiveness: performance, technology, production strategy and contingencies	043-1465.pdf	043-1399	043-1465		043-1399.pdf
Ortega, Cesar	043-1604	Sustainability of the value chain and supply of education	043-1107.pdf	043-1604	043-1107		043-1604.pdf
Paiva, Ely	043-1107	What distinguishes High Performance Manufacturing from the others? An Empirical Reassessment	043-1238.pdf	043-1107	043-1238		043-1107.pdf
Parsaei, Maryam	043-1238	An Evaluation of the Global Market's Influence on Companies' Success based on Activity	043-1123.pdf	043-1238	043-1123		043-1238.pdf
PATI, RUPESH	043-1123	Green Logistics Network Design: A Critical Review	043-0447.pdf	043-1123	043-0447		043-1123.pdf
Patil, Rahul	043-0447	Optimal Dynamic Sales and Production Plans for New Product Under Scarcity Effects	043-1200.pdf	043-0447	043-1200		043-0447.pdf
Pearce, Stephen	043-1200	Customers and service productivity: tackling the challenges with service improvement	043-1287.pdf	043-1200	043-1287		043-1200.pdf
Peghini, Patricia	043-1287	Brand Management in a Brazilian Dairy Manufacturer	043-0087.pdf	043-1287	043-0087		043-1287.pdf
Peña, Camilo	043-0095	Sustainability indicators along the coffee value chain: A comparative study between Mexican & Colombian retail	043-0446.pdf	043-0095	043-0446		043-0095.pdf
Perrone, Giovanni	043-1188	Does firm's network position enhance open innovation performance? Evidences from the biopharmaceutical industry	043-1553.pdf	043-1188	043-1553		043-1188.pdf
Perunovic, Zoran	043-0087	Teaching OM at an Action-based Learning Program for Top Executives	043-0536.pdf	043-0087	043-0536		043-0087.pdf
Pfeiffer, Dominik	043-0446	Introducing Supply Chain Segmentation Procedures into Flexibility Management	043-0606.pdf	043-0446	043-0606		043-0446.pdf
Popocatl, Hertwin	043-1553	Direct flow between distribution centers for multi-objective supply chain design	043-0608.pdf	043-1553	043-0608		043-1553.pdf
Pozo, Hamilton	043-0536	Supply chain management as a competitive strategy for costs reduction: a case study in two small manufacturing	043-0611.pdf	043-0536	043-0611		043-0536.pdf
Pozo, Hamilton	043-0606	Quality of life management at work: a strategic program for improved operations performance in small business	043-0170.pdf	043-0606	043-0170		043-0606.pdf
Pozo, Hamilton	043-0608	Recurrent atmospheric discharges from port operations: a problem of environmental management in the port of Santos/BR	043-0442.pdf	043-0608	043-0442		043-0608.pdf
Pozo, Hamilton	043-0611	Integration of small business operations as suppliers of the Brazilian automotive industry: an approach of mu	043-0604.pdf	043-0611	043-0604		043-0611.pdf
Prester, Jasna	043-0170	Purchasing practices of companies with high material costs	043-1345.pdf	043-0170	043-1345		043-0170.pdf
Punnakitikashem, Prattana	043-0442	An Investigation of Factors Affecting Lean Implementation Success of Thai Logistics Companies	043-0042.pdf	043-0442	043-0042		043-0442.pdf
Rangel, Vivian	043-0042	Water footprint and sustainability analysis in emerging markets: colombian case	043-0523.pdf	043-0042	043-0523		043-0042.pdf
Redaelli, Emir	043-0604	Manufacturer–Distributor Relationships and the Influence over Performance	043-1442.pdf	043-0604	043-1442		043-0604.pdf
Reis, Manoel	043-1442	Logistics and Supply Chain Personnel – Surveying the Market	043-1219.pdf	043-1442	043-1219		043-1442.pdf
Rendesi, Istvan	043-0947	Lean Implementations in Hungary	043-0354.pdf	043-0947	043-0354		043-0947.pdf
Roma, Paolo	043-0354	An empirical analysis of revenue drivers in the mobile app market	043-0569.pdf	043-0354	043-0569		043-0354.pdf
Salgado, Omar	043-0096	Supply Chain Disruptions due to a climate of crime and violence	043-0096.pdf	043-0096	043-0096		043-0096.pdf
Santarelli, Giulia	043-0089	A performance measurement system for the evaluation of humanitarian supply chain	043-0089.pdf	043-0089	043-0089		043-0089.pdf
Santos, Joao	043-1471	Reflections on Sustainability, Globalization, Culture and Work	043-1136.pdf	043-1471	043-1136		043-1471.pdf
Saraiva Junior, Abraao	043-1410	Using POC® decision support system in operations management teaching	043-1452.pdf	043-1410	043-1452		043-1410.pdf
Schiffling, Sarah	043-0101	A Customer Perspective on Performance Measurement in Humanitarian Supply Chains	043-1471.pdf	043-0101	043-1471		043-0101.pdf
Schiffling, Sarah	043-0102	Stakeholder Salience in Humanitarian Supply Chain Management	043-0101.pdf	043-0102	043-0101		043-0102.pdf
Schniederjans, Dara	043-0037	Do consumers invest in Green Supply Chain Management? An empirical assessment	043-0102.pdf	043-0037	043-0102		043-0037.pdf
Scholz-Reiter, Bernd	043-0291	A framework for the control of integrated production and transport systems by combining evolutionary schedulin	043-0037.pdf	043-0291	043-0037		043-0291.pdf
Schuh, Günther	043-1194	Restructuring of Production vs. Continuous Improvement Processes - How to Increase Production Performance	043-0291.pdf	043-1194	043-0291		043-1194.pdf
Schuh, Günther	043-1293	Process Modeling: a Decision-Oriented Approach	043-1194.pdf	043-1293	043-1194		043-1293.pdf
Scoton, Edvaldo José	043-0476	Operation of Composting Process of Sewage Sludge Through The Respirometer with Hermetic Rotary Reactor	043-1293.pdf	043-0476	043-1293		043-0476.pdf
Silva, Vanina	043-0026	System Dynamics Simulation for analysing the Collaborative Maritime Transportation	043-0476.pdf	043-0026	043-0476		043-0026.pdf
Silva, Renata	043-0992	Value Creation and Sustainable Palm Oil in Brazil	043-0091.pdf	043-0992	043-0091		043-0992.pdf
Soares, Washington Luiz	043-0234	Strategies in networks of collaborative transportation systems by RFID for container DEPOT`s case study.	043-0181.pdf	043-0234	043-0181		043-0234.pdf
Soares, Eva	043-1463	Queue Balancing of Load and Expedition Service in a Cement Industry in Brazil	043-0026.pdf	043-1463	043-0026		043-1463.pdf
Soneye, Alabi	043-1310	Humanitarian Aids and Logistics Supply Operations for Victims of Perennial Floods Disasters in Lagos, Nigeria:	043-1463.pdf	043-1310	043-1463		043-1310.pdf
Sousa, Emanuely Paskally	043-1441	A Bank Service Process Diagnostic Using a Simulation Tool	043-0234.pdf	043-1441	043-0234		043-1441.pdf
Staberhofer, Franz	043-1183	Nature – problem solver for complex logistic and supply chain challenges?	043-1310.pdf	043-1183	043-1310		043-1183.pdf
Stapleton, Drew	043-0494	Managing and Mitigating Shippers' Dyadic Risk under INCOTERMS: Navigating Rough Waters	043-1441.pdf	043-0494	043-1441		043-0494.pdf
Stapleton, Drew	043-1149	Maximizing Operating Room Turnover Efficiency via Process Mapping and Critical Path Modeling	043-0494.pdf	043-1149	043-0494		043-1149.pdf
Su, Shong-Iee	043-0036	Assessing the Innovation Competence of a Third-Party Logistics Service Provider (3PL)	043-1149.pdf	043-0036	043-1149		043-0036.pdf
Sun, Ke	043-0462	Transactional Risk Reduction in Design Outsourcing through Multi-phase Prototyping	043-0036.pdf	043-0462	043-0036		043-0462.pdf
Swamidass, Paul	043-1251	Teaching engineering-based new product innovation and entrepreneurship to engineers and business professionals	043-0462.pdf	043-1251	043-0462		043-1251.pdf
Swierczek, Artur	043-0333	The effect of material and information decoupling points on supply chain collaboration	043-1251.pdf	043-0333	043-1251		043-0333.pdf
Talamo, Jose	043-1494	Competence Matrix and workforce flexibility on Brazilian automotive chains	043-0333.pdf	043-1494	043-0333		043-1494.pdf
Thompson, Robert	043-1610	Addressing Challenges in Prescription Management	043-1494.pdf	043-1610	043-1494		043-1610.pdf
Thurer, Matthias	043-0232	Lean for small Make-to-Order Shops: Operationalizing Workload Control (WLC) using Spreadsheets	043-1416.pdf	043-0232	043-1416		043-0232.pdf
Tibes, Celio	043-0359	Critical factors of fuel distribution process in Brazil and its relevance to environmental management	043-1610.pdf	043-0359	043-1610		043-0359.pdf
Tontini, Gerson	043-0560	How do the interactions of service attributes affect customer satisfaction? A study of Kano Model’s attributes	043-0232.pdf	043-0560	043-0232		043-0560.pdf
Tontini, Gerson	043-0650	Identification of Incremental Innovations’ Impact on Customers Satisfaction using Improvement Gap Analysis	043-0359.pdf	043-0650	043-0359		043-0650.pdf
Torabi, Ali	043-0386	Performance Measurement in Humanitarian Relief Chains: A Combined Fuzzy DEMATEL and Fuzzy ANP	043-0560.pdf	043-0386	043-0560		043-0386.pdf
Vanajakumari, Manoj	043-0417	Throughput Optimization in Single and Dual-Gripper Robotic Cells	043-0650.pdf	043-0417	043-0650		043-0417.pdf
Vanalle, Rosangela	043-0070	Green Supply Chain Management practices in the purchasing of food products' packaging	043-0384.pdf	043-0070	043-0384		043-0070.pdf
Velez-Gallego, Mario	043-0011	Heuristic to allocate intermediate buffer storage capacities in a production line subject to machine breakdown	043-0386.pdf	043-0011	043-0386		043-0011.pdf
Vieira Junior, Milton	043-0067	Evaluation of Competitive Distance Between Companies of Auto Parts Sector	043-0011.pdf	043-0067	043-0011		043-0067.pdf
Von Haartman, Robin	043-0607	Global Sourcing: Vile or Virtue?	043-1348.pdf	043-0607	043-1348		043-0607.pdf
Wang, jing	043-0285	Gradation for demand urgency of emergency demand points based on grey correlation analysis and ideal	043-0285.pdf	043-0285	043-0285		043-0285.pdf
Wang, Hai-Jun	043-0288	Multi-objective location and routing problem for optimized post-disaster relief distribution	043-0443.pdf	043-0288	043-0443		043-0288.pdf
Wang, Qiang	043-0443	The effects of customer orientation on service/product innovativeness and performance: a comparative study	043-1261.pdf	043-0443	043-1261		043-0443.pdf
Xu, Qi	043-1261	Two-stage Apparel Supply Chain Joint Contract with Buy Back and Flexible Pricing	043-1422.pdf	043-1261	043-1422		043-1261.pdf
Xu, Xun	043-1422	Coordinating a Tourism Supply Chain using Cooperative Advertising under Various Channel Power Structures	043-1250.pdf	043-1422	043-1250		043-1422.pdf
Ye, Yongjie	043-0050	A Category Role Aided Market Segmentation Approach to Convenience Store Category Management	043-1562.pdf	043-0050	043-1562		043-0050.pdf
Ye, Di	043-1562	Research on the relationship between dynamic evolution of inter-firm network and the transformation of hub firm	043-0050.pdf	043-1562	043-0050		043-1562.pdf
Yi, Haiyan	043-0041	Contribution to an automotive variant-driven product variety framework: influencing factors and impact	043-0041.pdf	043-0041	043-0041		043-0041.pdf
Yuan, Hua	043-0240	What Can Service Recovery Do in Business-to-Business Service Failure? A Search-Engine-Optimization Case Study	043-0240.pdf	043-0240	043-0240		043-0240.pdf
Zhang, Yulin	043-0143	Single-machine scheduling with upper bounded actual processing times and machine maintenances	043-0143.pdf	043-0143	043-0143		043-0143.pdf
Zhao, Haifeng	043-0091	The impact of information dissemination on public's risk perception in metro emergencies	043-0093.pdf	043-0091	043-0093		043-0091.pdf
Zhao, Haifeng	043-0093	Study on supply-chain demand disruption caused by rumor spreading	043-0125.pdf	043-0093	043-0125		043-0093.pdf
Zhao, Haifeng	043-0125	The Coordination of Service Supply Chain Based on Option and Spot Market in Emergency	043-1221.pdf	043-0125	043-1221		043-0125.pdf
Zhou, Rong	043-1221	Modeling the propagation of delay risks in a supply chain	043-0581.pdf	043-1221	043-0581		043-1221.pdf
Zuluaga, Carlos	043-0106	Spreadsheets to teach the (RP,Q) model in an Inventory Management Course	043-0106.pdf	043-0106	043-0106		043-0106.pdf