Frequently Asked Questions
REFUND POLICY
What is the name of the institution/sponsor that is hosting this meeting?
Production and Operations Management Society (POMS)
In what form will accepted abstracts be presented at the conference?
You will be making an oral presentation of your accepted abstract at the conference.
Do I need to bring my laptop?
POMS will provide the projector, however, you must bring your own laptop or borrow it from someone. It is recommended that you also bring your presentation on a USB drive/flash drive/thumb drive.
How much time do I have for my presentation?
You will have 20 minutes including questions/answers.
Will there be conference proceedings?
Accepted full papers that are presented at the conference will be published in the conference proceedings after the conference. It is required that at least one author of each paper registers to attend and present the paper at the conference.
Do I have to become a POMS member to register for the conference?
No, but you are highly encouraged to do so. For details regarding regular and affiliate membership, see https://poms.org/membership/.
Why is my password not working for conference registration?
Please use the “forgot my password” function on the registration page if you cannot remember your password.
Why was I charged multiple times for my registration?
When you register for the conference, only hit the “Complete Registration” button ONE TIME. If you click this button multiple times, it could create duplicate charges for your registration.
What should I do if my credit card was declined during registration?
Please contact your credit card company or try to use a different card.
Can I pay by check or wire transfer?
Our system is designed to accept payment by credit card only.
I cannot attend the conference. What should I do about my abstract?
Please email all details about your abstract (abstract number, title of presentation, and track to which it was submitted) to poms.africa.2025@gmail.com. We will remove your abstract. Make sure that none of your co-authors will present the paper. If you are already registered, mention your registration number for a refund. Review the "important dates" document for the deadline to apply for a refund.
How and when do I get the receipt for payment of registration fees?
You can print it online immediately after registration.
Cancellation of abstracts of a registered participant
"I am registered for the conference and I am the presenter but I have received an email that says that my abstract will be removed because the presenting author has not registered."
Our system checks that for each abstract the presenting author has registered. This is done by matching the emails used during abstract submission and during registration. If the two emails do not match, the abstract is flagged for deletion. If you have multiple abstracts make sure that you use the same emails for all abstracts and for registration.

To resolve this problem, please contact poms.africa.2025@gmail.com.