Edited by Mark D. Hanna, Georgia Southern University
	Full-length Papers
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	Name	Abstract #	Paper Title
	Alard; Robert	015-0332	Total Cost of Ownership and Strategic Implication Considerations in Global Sourcing Processes
	Albuquerque; Antonio R P L	015-0749	Identification of Regional Impacts from the Introduction of Production of Oil and Gas in the Deep-sea Oil Reserves in Santos, Brazil
	Al;i Sadia Samar	015-0264	Innovative Approach to Patients Satisfaction: A Case of Indian Private Hospitals
	Al-Turki; Umar M.	015-0191	Scheduling Physicians in a University Clinic
	Alves, Robson De Paula	015-0936	Integrated Maintenance: Feasibility and Effectiveness of Interoperability Between Condition Monitoring and Integrated Management System
	Alvizos, Emmanouil	015-0293	What is Servitization Anyway?
	Amasaka, Kakuro	015-0197	Review of the New Japan Global Production Model “NJ-GPM”: Strategic Development of Advanced TPS
	Amato-Neto, João	015-0092	Exploring Boundaries between Music and Management: Musical Themes and Visions in Operations Management
	Amato-Neto, João	015-0093	Maestro as Manager: The Work of Conductors Beyond the Stage
	Amato-Neto, João	015-0115	Strategy and Competitiveness of Small and Medium Enterprises (SMEs) in Emergent Countries: Brazilian Cases
	Angelis, Jannis	015-0084	Lean and Organisational Fit: Unbundling Implementation
	Arana, Iván Andrés	015-0794	Manufacturing Strategy and Technology Operations Practices: An Empirical Study for Machinery Plants
	Azadegan, Arash	015-0375	An Empirical Assessment of the Link between Industrial Upgrading and Firm Innovativeness in China
	Bagchi, Tapan P	015-0574	Extracting Managerial Implications by Kano Model from a Cross-Cultural Survey of QWL - Learning from UAE
	Bagchi, Tapan P	015-0896	Toward Gage R&R Guidelines that Improve the Power of Statistically Designed Experiments
	Bandeira,Renata Albergaria de Mello	015-0073	Identifying Decision Factors for Logistics Outsourcing in the Brazilian Automotive Industry
	Baranek, Andrej	015-0178	The DNA of Toyota Revisited: Issues and Challenges of Lean Implementation
	Battistella, Cinzia	015-0443	The Organization for Corporate Foresight: A Multiple Case Study in the Telecommunication Industry
	Beamon, Benita M.	015-0520	Environmental Sustainability in Support of Disaster Resilience in Food Supply Chains
	Belfiore, Patrícia	015-0596	Forecasting Practices in the Brazilian Food Industries
	Belfiore, Patrícia	015-0603	A Neural Network Model for Forecasting Production Time Series in Brazilian Industries
	Bello-Pintado, Alejandro	015-0607	The Use of Quality Practices in Emerging Economies: Determinants and Impact of Performance in Latin America
	Bello-Pintado, Alejandro	015-0609	Ancillary Services´ Outsourcing Decision: The Effects of Trade Unions
	Benitez-Amado, Jose	015-0028	Shaping Business Value of Information Technology through Innovation-Supportive Culture
	Bhamra, Ran S	015-0633	Unified Guidelines for Resilience
	Brun, Sergio Adelar	015-0799	Planning for Production Services as a Tool for Integration of Professional Accounting
	Burcher, Peter G	015-0022	Approaches to Quality Used by Companies on Both Sides of the Atlantic
	Camargo, Maria Emilia	015-0748	Reverse Logistics Operation of a Unit of Mineral Water Filling the City of Recife-PE
	Campanerut, Matteo	015-0791	Moving Towards a Customer-Focused Approach in Facility Management: Lessons from a Case Study
	Cao, Yuheng	015-0795	Coping with the Planning of Rewards Supply in Loyalty Reward Programs – A Mathematical Formulation Model
	Carpinetti, Luiz Ribeiro	015-0044	Proposal of a Model of Maturity Levels in Management of Industrial Clusters
	Carpinetti, Luiz Ribeiro	015-0045	Performance Management SMEs: A Design Method and Information System for Continuous Improvement
	Carvalho, Karine Lima de	015-0411	The Paradigm of Sustainability in Production Engineering: A Theoretical Perspective
	Castillo, Ignacio	015-0107	Joint Pricing and Inventory/Production Decisions in a Dual-channel Retailer Supply Chain
	Cavenaghi, Vagner	015-0466	Sustainability and Performance Management Systems
	Cavenaghi, Vagner	015-0474	Implementation of a Knowledge Management Program and its Impact on the Management System: Case Study at an Industrial Company
	Cavenaghi, Vagner	015-0476	Knowledge Management Aligned with Performance Indicators: Case Study at a Food Company
	Chandraprakaikul, Watcharavee	015-0531	An Analysis of Mapping Tools for Lean Supply Chain: A Case Study in Thailand
	Chandraprakaikul, Watcharavee	015-0554	A Model for Designing Effective Humanitarian Relief Supply Chains – A Case Study in Thailand
	Chen, Yen-Tsang	015-0482	Internationalization Strategy of the Brazilian Coffee Industry: Analysis of Operational Antecedents
	Chen, Yen-Tsang	015-0547	Service Quality in the Brazilian Fitness Industry: An Analysis from Diverse Roles Assumed by the Customer
	Claes, Björn	015-0249	Challenges in Transforming Manufacturers into Integrated Product-Service Providers
	Clegg, Ben	015-0335	Governance Architectures for Inter-Organizational R&D Collaboration
	Conforto, Edivandro Carlos	015-0263	Agile Project Management and Innovative Product Development: Benefits and Challenges of Two Companies from São Carlos Tech-Pole, Brazil
	Damiani, Wagner	015-0761	Social Knowledge
	de Souza Santos, Suzana B.	015-0480	Quality Index and Hospital Accreditation: A Case Study in Brazil
	Dobrzykowski, David D.	015-0242	Integrating the Decentralized Healthcare Delivery Supply Chain
	Dominguez, Machuca Jose Antonio	015-0767	Congruency Fit: Beyond Performance in the Auto Supplier Industry
	El-Bouri, Ahmed	015-0610	Minimizing Mean Tardiness in a Buffer-constrained Dynamic Flowshop - A Comparative Study
	Ellis, Scott	015-0462	Core and Overlapping Knowledge, Integration, and Process Performance: An Empirical Study of the Buyer-Product Engineer Dyad
	Eriksson, Stefan	015-0037	Call-Off Production, Triggered by the Traditional Kanban Card or by Electronic Kanban: A Case Study at Ericsson
	Fawcett, Stanley E.	015-0350	Overcoming the Wall of Resistance: A Socio-Structural View of Supply Chain Collaboration
	Finke, Gandolf Reginald	015-0668	A Comparison of Quantitative Methods in Supply Chain Risk Management – Benefits and Drawbacks
	Flecha, Angela Cabral	015-0928	Competitive Alignment of the Tourism Network
	Fleury, Afonso Carlos	015-0517	Road Map for the Internationalization of Firms from Emerging Economies
	Found, Pauline Anne	015-0013	An Integrative Thinking Approach to Organizational Learning
	Found, Pauline Anne	015-0135	Critical Thinking and its Role in Effective Problem Solving
	Found, Pauline Anne	015-0136	Rethinking Strategic Orientations to Manage Contemporary Supply Chains, as Applied to the UK Touring Caravan Industry
	Francischini, Paulino G.	015-0522	Identified Benefits of BPM Tools in Brazilian Insurance Companies
	Francischini, Andresa Neto	015-0785	Technology and Precocious Internationalization in Brazilian Companies
	Freires, Francisco Gaudencio	015-0001	Reverse Logistics Systems of the Empty Packings of Agricultural Pesticides in Brazil
	Freires, Francisco Gaudencio	015-0024	Biodiesel in Brazil: Policies, Resources and Trends
	Fu, Mingang	015-0065	Extracting and Analyzing Information from Large Volume of Aircraft Repair Messages
	Fuchs, Sascha	015-0281	Simulation-based Configuration of Value Stream-oriented Production Control
	Gargeya, Vidyaranya B.	015-0090	“Going Global”: Developing Global Supply Network and Manufacturing Culture Study Tour in China
	Gomes, Clandia Maffini	015-0434	Analysis of the Relationship Between Innovative Performance and Company Size
	Gomes, Leonardo Augusto	015-0652	Proposition of a Dynamic Approach for a Technology Roadmap
	Gomes, Leonardo Augusto	015-0853	A New Approach for the Development of Academic Spin-offs
	Gomes, Clandia Maffini	015-0873	The Influence of Innovation Management for Sustainable Development Practices in the Internationalization Process
	Gomes, de Castro Marcos Daniel	015-0879	Reverse Logistics Applied to Oily Wastes Management
	Gouvêa, Maria Aparecida	015-0864	Identification of Influencing Factors on Product Purchase Through the Internet
	Gouvêa, Maria Aparecida	015-0867	Offline and Online Channels for Requesting Tourist Services
	Gouvêa, Maria Aparecida	015-0874	The Use of Distance Education Tools in Teaching Statistics
	Gouvea, da Costa Sergio E	015-0777	The Contribution of an Integrated Management System to the Manufacturing Strategy: A Case Study
	Graman, Gregory A	015-0664	Biomass Feedstock Supply Chains
	Gross, Uwe	015-0477	Coordination and Cooperation During Production Ramp-up: An Empirical Study of the European Manufacturing Industry
	Haijun, Lv	015-0584	Building and Security Measures of China's Large Civil Aircraft Industry Independent Innovation Network
	Hammami, Ramzi	015-0417	Impacts of Lead Times Constraints on Supply Chain Decisions
	Harrington, Tomás	015-0626	Sustainable Service Network Design: A Framework for Integrating Competing Priorities in Through-life Product Service Systems
	Henriksen, Bjørnar	015-0851	Improving Competitiveness in Craft Manufacturing - Quality Improvement in the Automotive and Leisure Boat Industry
	Hopkins, John L.	015-0008	Smartphones Tune into the Supply Chain
	Hu, Guiyan	015-0439	Optimization for Input/Output Routing of Multi-arms Stacker Crane in Automated Warehouse, Based on Tabu Search
	Huang, Chikong	015-0036	The Periodic Vehicle Routing Problem with the Joint Replenishment Planning under Supply Chain Environment
	Humpl, Doris	015-0259	The Contributions of Logistics to Enhance Energy Efficiency in Freight Traffic
	Ikeda, Erika Kajiyama	015-0949	Governance Analysis and Transaction Cost in the Relationship Among Companies
	Ikeda, Erika Kajiyama	015-0950	Simulation of the Decision Models to Align Forecast and Inventory in the Supply Chain Strategy
	Jain, Karuna	015-0408	A Decision Support System for Resource-constrained Multi-project Scheduling Problem Using Genetic Algorithm
	Jain, Karuna	015-0551	Planned Preemption for Flexible Resource Constrained Project Scheduling
	Jain, Karuna	015-0557	Managing Airport Supply Chain: An Ethiopian Case Study
	Jain, Karuna	015-0564	The Effect of New Technology on Diffusion: The Case of India
	Jena, Debashish	015-0653	Multi-stage Hybrid Re-entrant Flow Shop Planning with Application to Aluminum Flat Rolled Product
	Johnson, Dana M.	015-0222	Online Learning Versus Face-to-Face Instruction in a Project Management Course
	Johnson, Dana M	015-0479	GIS-based Approach of Identification of the Optimal Pulpwood-to-Biofuel Facility Location in Michigan's Upper Peninsula
	Jorge, Ricardo Reolon	015-0743	The Transmission of Credit Risk in the Brazilian Shoes Supply Chain
	Júnior, Abraão Freires Saraiva	015-0454	Product-decision Mix: A Bibliometric Analysis of International Academic Publishing
	Júnior, Abraão Freires Saraiva	015-0458	Product-mix Decision from the Perspective of Time-driven Activity-based Costing
	Kaipia, Riikka	015-0157	Organization Design Approach to the Management of Contract Manufacturing Process – Managing Uncertainties
	Kenyon, George Norman	015-0330	Calculating Process Capability Index with Limited Information
	Kern, Daniel	015-0501	Managing Supply Chain Risk: A Supply-Side Perspective
	Kiassat, Corey	015-0109	Recognizing Significant Human-Related Factors Affecting Systems Reliability
	Kim, Hongbae	015-0605	ANP-based Reverse Logistics Model for e-Waste Management
	Kinkel, Steffen	015-0760	Changing Patterns of Production Relocation and Backshoring Activities in the Course of the Economic Crisis
	Kirkwood, David	015-0578	Developing a Configuration Perspective for Sustainable Supply Network Design
	Knutstad, Gaute	015-0625	The Paradox of Hyper-bureaucracy and Lean in High-tech Manufacturing
	Kocabasoglu, Hillmer Canan	015-0023	Do Buyers and Suppliers Perceive Their Relationship Similarly: An Empirical Study
	Kristal, Murat	015-0778	An Empirical Investigation of the Role of Supply Chain Absorptive Capacity on Innovation and Performance
	Kuzgunkaya, Onur	015-0855	Cost-effective Handling of Disruptions in Production Management
	Labegalini, Letícia	015-0844	Green Supply Chain Management: The State-of-the-art Literature Review on Production, Logistics and Operations Journals
	Lavassani, Kayvan Miri	015-0536	Adoption of Electronic Government: A Process Paradigm Perspective
	Lavassani, Kayvan Miri	015-0545	Critical Analysis of the Supply Chain Management Theories: Toward the Stakeholder Theory
	Lavassani, Kayvan Miri	015-0831	Achieving Supply Chain Performance Through Business Process Orientation
	Leiras, Adriana	015-0250	Robust Optimization for Coordination of Integrated Multirefinery Networks
	Levesque, Moren	015-0048	Employees’ Break-offs and the Birth of Industrial Clusters
	Li, Cuihong	015-0118	Supply Base Design for Supplier Competition and Investment of Effort
	Li, Cuihong	015-0151	Advance Demand Information, Price Discrimination, and Pre-order Strategies
	Liang, Hao Dong	015-0941	The Application of GA in the Location of a Distribution Center
	Liao, Ying-Ying	015-0021	Service Quality through the Lens of National Culture: Experience from Taiwan’s Hospitality Sector
	Lindskog, Christina	015-0611	Outcome of Lean in Swedish Healthcare - Rationalization or Increased Patient Value?
	Loach, Deborah	015-0046	Scheduling According to Physician Average Procedure Times in Endoscopy Suites
	Lockstrom, Martin	015-0538	Antecedents to Supplier Integration in China: A Quantitative Study
	Lopes, Camila Papa	015-0781	Toyota Motor European (TME) Sustainable Logistics: An Example to Brazil
	Lopes, Camila Papa	015-0788	Organizational Culture by Change Management: DHL Global Forwarding Case Study
	Lozano Marie-Anne Leal	015-0703	Management Tools for Family Farming
	Luo, Jianxi	015-0985	Measuring and Understanding Hierarchy as an Architectural Element in Production Sectors
	Machline, Claude	015-0711	The Global Supply Chain Pricing Dynamics
	Makuschewitz, Thomas	015-0387	An Approach for the Integration of Production Scheduling and Inter-facility Transportation within Global Supply Chains
	Makuschewitz, Thomas	015-0639	An Approach to Supply Chain Design Based on Robust Capacity Allocation of Production Locations
	Manotas, Duque Diego Fernando	015-0399	Working Capital Exposure: A Methodology to Control Economic Performance in Production Environments by Projects
	Mansouri, Afshin	015-0393	Pareto Optimization for Informed Decision Making in Supply Chain Management
	Margherita, Alessandro	015-0599	Streamlining New Product Development (NPD) in Aerospace Through Knowledge-based Engineering (KBE)
	Martins, Ricardo Silveira	015-0031	Characteristics of the Demand of Transport Service: What Matters to Small and Medium-Sized Industrial Shippers in Brazil?
	Martins, Guilherme Silveira	015-0632	Productivity and Scientific Cooperation: An Analysis of the Operations Management Field
	Marx, Roberto	015-0003	The Relation Between Shareholder Value and Human Resources Management in Manufacturing Settings
	Marzagão, Daniela Santana L.	015-0508	Portfolio Management: A Quantitative Study of its Implementation and Challenges Found
	Marzagão, Daniela Santana L.	015-0576	Project Portfolio Management: Literature Review
	Medina, Jorge Eduardo	015-0040	Application of the Integral Model of Productivity for Textile and Apparel Industry in Columbia
	Méndez-Piñero, Mayra I.	015-0366	Decision Support System (DSS) for Machine Selection: A Cost Minimization Model
	Michaelides, Roula	015-0822	Optimisation of Logistics Operations Using Global Positioning Satellite Technology Solutions: A Case Study
	Michaelides, Zenon Michael	015-0870	E-enabling Maintenance, Repair and Overhaul (MRO) Operations for an African Air Transport Operator: A Case Study
	Michaelides, Zenon Michael	015-0877	Development of a Demand-Driven Internet-enabled Planning, Control & Distribution System in the Food Processing Supply Chain Sector
	Migue,l Priscila Laczynski	015-0666	Supply Chain Management and its Antecedents: An Empirical Investigation in Brazil
	Moramarco, Rossella	015-0724	How Trust Influences Transactions in E-sourcing of Logistics Services
	Moreira, Fernanda Kempner	015-0594	Competitiveness and Efficient Management in Organizations of Health Services
	Msimangira, Kabossa Adolf	015-0562	Supply Chain Integration Operational Issues: Impact on Supplier Relationships and Order Fulfillment in New Zealand Public Hospitals
	Msimangira, Kabossa Adolf	015-0601	Just in Time Supply Chain Practices in Developing Countries: A Case of the Public Healthcare Sector in Botswana
	Mu, Dong	015-0245	Self-organizing Evolution Mechanism of Regional Logistics System Based on Biology Community Theory
	Mu, Dong	015-0257	Study on Economic Measurement and Control of Coal Supply Chain’s Carbon Emissions
	Najafi, Tavani Saeed	015-0963	Agile Product Innovation
	Nakade, Koichi	015-0267	On Ordering Policies in a Manufucturer-Retailer Model with Advance Demand Information and Production Lead Time
	Nepal, Bimal	015-0187	Multi-Objective Optimization Model for Supply Chain Configuration for New Products
	Nieto, Yvan	015-0579	Is There Empirical Evidence on Non-linear Relationship Between Lead Time and Resource Utilization in Manufacturing Processes?
	Nobrega, Kleber Cavalcanti	015-0255	Servant Organization: A Comprehensive Approach to Servant Behavior from the Customer Point of View
	Nobrega, Kleber Cavalcanti	015-0296	The Importance of Central, Complementary and Supplementary Services Offered by a University on Students' Retention
	Oliveria, Otávio José de	015-0702	A Case Study on the Governance Role in a Metal-Mechanic Cluster: Challenges and Prospects
	Olhager, Jan	015-0272	The Impact of Manufacturing and Supply Chain Improvement Initiatives: Comparing Make-to-Order and Make-to-Stock Firms
	Oliveira, Otávio José de	015-0055	Integrated Management Systems in Industrial Companies of the São Paulo State – Brazil
	Orejuela, Juan Pablo	015-0695	Labor Scheduling in a Healthcare Company Considering the Welfare of its Employees
	Osorio, Juan Carlos	015-0491	Application of Fuzzy-QFD for Improving Academic Processes
	Ottong, Alexandra	015-0027	A Systematic Approach to Change Considering Corporate Culture
	Owen, David Garfield	015-0356	Relevance of Operations Management to Practising Managers in Emerging Economies
	Palm, William J	015-0555	Improving Outcomes in Outsourced Product Development: A Joint Consultant-Client Perspective
	Pandey, Divya	015-0565	An Integrated Model for Maintenance Planning, Process Quality Control and Production Scheduling
	Panzuto, Nicolle da Silva	015-0032	Analysis of Inventory Management in a Small Business
	Pazirandeh, Ala	015-0018	Local Capacity Building: A Logistics Perspective in Disaster Relief
	Pereira, Veridiana Rotondaro	015-0077	Knowledge Management in the Project Sector in the Automobile Industry
	Pereira, Giancarlo Medeiros	015-0343	Flexibilities and Marketing: Comparing Brazilian and Chinese Fashion Component Supply Chains
	Pereira, Susana Carla Farias	015-0660	Buyer-supplier Relational Characteristics: An Autoethnographic Research in a Brazilian Subsidiary of a European Multinational Firm
	Pereira, Susana C. Farias	015-0672	Brazilian International Publications in Production and Operations Management from 1980-2007: A Review of the Literature and Directions
	Piana, Janaina	015-0492	What Generates Competitiveness in Organizations?
	Pilkington, Alan	015-0177	Full Service Vehicle Manufacturing
	Pinheiro, de Lima Edson	015-0710	Operations Strategy and Performance Measurement Roles
	Pinto, Carlos Alberto Galamba P.	015-0606	The Portuguese Railway Locomotive Assembly Industry: An Adaptability Perspective
	Pires, Silvio R.I.	015-0083	Supply Chain Management and Performance: A Conceptual Systematization of Terminology
	Pires, Silvio R.I.	015-0374	Using Cloud Computing to Integrate Processes in the Supply Chain
	Plehn, Johannes Florian	015-0725	Tariff-oriented Supply Chain Management - Implications of Trade Agreements on Strategic Decisions
	Potter, Andrew	015-0397	Removing Bullwhip from the Tesco Supply Chain
	Powell, Daryl John	015-0158	Production Cell Development: Designing an Integrated Performance Measurement System
	Prieto, Vanderli Correia	015-0682	Strategic Alignment Antecedents and Consequences for Strategy Implementation
	Queiroz, Adriane A. F. S. Lopes de	015-0854	Social and Environmental Agreement and Conflicts Involved in Urban Solid Waste Management: The Case of Caximba Landfill in Brazil
	Rabechini, Roque	015-0948	In Pursuit of Implementation Patterns of Portfolio Management: An Action Research Study
	Raja, Jawwad Zia	015-0340	Assessing the 'Use Value' of Servitized Offerings: The Customer Perspective
	Ramos, Tânia Rodrigues Pereira	015-0699	A Multi-product, Multi-depot Periodic Vehicle Routing Problem in a Reverse Logistics System
	Reid, Iain	015-0927	Balancing the ‘Know-how’ and ‘Know-why’ of MTO Product Development
	Relvas, Susana	015-0687	Oil Products Distribution Systems: Multiproduct Pipeline Scheduling for Effective Inventory Management
	Ritchie, Ross	015-0331	Operational Risk: from Finance to Operations Management
	Rivera, Leonardo	015-0615	Using Systems Thinking to Enhance Lean Manufacturing Learning
	Rodrigues, Paulo Cesar Chagas	015-0043	Comparative Analysis between Process Mappings Using IDEF0 and Flow
	Rodrigues, Paulo Cesar Chagas	015-0150	Analysis of Performance Evaluation Model through the Balanced Scorecard in a Footwear Industry
	Rodrigues, José de Souza	015-0800	Using Business Games in Engineering Courses of UMINHO/Azurém and UNESP/Bauru
	Rodriguez, Betzabe	015-0353	Pricing and Assortment Decisions for a Manufacturer Selling through Dual-Channels
	Roman, Darlan José	015-0348	Complex Thinking in the Production Management
	Roy, Ram Naresh	015-0110	Effectiveness of Innovative Technologies in New Zealand Farming and Supply Chain Management: A Tale of Two Companies
	Rubiano, Ovalle Oscar	015-0670	Applying Value Stream Mapping to a Healthcare Study Case: A System Approach
	Ryan, Jennifer K	015-0106	Price and Service Competition in an Outsourced Supply Chain
	Sahba, Pedram	015-0007	A Model for Optimizing Repairshop Capacity and Spare Parts Inventory
	Salerno, Mario Sergio	015-0581	Organization and Management of the Expanded Innovation Value Chain
	Salour, Ali	015-0113	Advanced Sensor Development to Monitor Aircraft Sub-Component Product Life-cycle
	Sartor, Marco	015-0344	Security Risks in Service Offshoring/Outsourcing: An Assessment Model Based on the Failure Mode and Effect Analysis
	Schneider, Oliver	015-0457	Supply Chain Value Contribution – Assessing the Economic Value of Supply Chain Initiatives
	Seim, Andreas	015-0254	Creating Real-time Transparency in Hospital Processes
	Seim, Andreas R.	015-0802	Performance Measurement in Perioperative Environments: Current Practice at Two Large University Hospitals
	Seim, Andreas R.	015-0839	A Framework for Transparency
	Shockley, Jeff	015-0148	Evaluating Store Design Responsiveness to Product Line Margin Changes: an Empirical Analysis of U.S. Retailers
	Silva, Messias Borges	015-0713	Application of Taguchi Method in Process Improvement of Turning of a Superalloy NIMONIC 80A
	Silva, Messias Borges	015-0720	Process Improvement, Modeling and Optimization of Voids Related to Solidification in Steel Casting Process Using the Taguchi Approach
	Silva, Messias Borges	015-0738	The Key Success Factors in Choosing and Conducting a Lean Six Sigma Project
	Silva, e Meirelles Dimaria	015-0125	Strategic Positioning Taxonomy: a Service Integration Proposal
	Singh, Priyal	015-0679	Rethinking the Need for Multiple Paradigms in Operations Management Research
	Soares, Washington Luiz Pereira	015-0780	Induction of Management of the Modal Shift in Multimodal Strategy of Cargo Transport
	Soltani, Ebrahim	015-0006	The Application of Pelz Effect to Managing TQM Programmes
	Sousa, Sergio Dinis	015-0345	Application of the Six Sigma Methodology in Customer Complaints Management
	Spring, Martin	015-0643	On the Role of Objects and Observation in Engaged Qualitative Research
	Stößlein, Martin	015-0995	Student Research Programs in Greater China: Overview and Experience from an SCM Research Methodology Course
	Stratton, Roy	015-0732	Applying Manufacturing Flow Theory to Health and Social Care Management
	Sundarakani, Balan	015-0155	Robust Decision Model for Facility Location in a Global Supply Chain Network
	Sundarakani, Balan	015-0947	Study of Cold Chain Logistics Implementation Strategies: Insights from UAE Industry
	Tadisina, Suresh K	015-0278	Organizational Culture Context, Supply Chain Integration and Performance
	Tamura, Takayoshi	015-0215	Metaheuristics to Minimize Line Stoppage Time in Mixed-Model Assembly Lines
	Tang, Dong	015-0074	Finished-Goods Inventory Study under Capacitated Postponement in Semiconductor Manufacturing
	Tatham, Peter	015-0179	What Skills and Attributes Are Needed by Humanitarian Logisticians - a Perspective Drawn from International Disaster Relief Agencies
	Taylor, Ruth	015-0560	Service Productivity and Stakeholder Theory
	Teixeira, Rafael	015-0774	Co-production and Service Disruption in the Business Telecommunication Industry: A Numerical Taxonomy of B2B Buyer Network Structure Complex
	Teixeira, Jr Rodolfo Florence	015-0833	Implementation of an Advanced Planning and Scheduling System (APS) in Market-driven Foundries
	Teixeira, Jr Rodolfo Florence	015-0836	Proposal for Implementing an Advanced Planning and Scheduling System (APS) in an Electric Equipment Industry
	Tucker, Anita	015-0814	Going Through the Motions: An Empirical Test of Management Involvement in Process Improvement
	van der Rhee, Bo	015-0108	High-end Encroachment Patterns of New Products
	Verhasselt, Stephan	015-0735	Concept for an Integrated Ecological and Economical Evaluation of Textile Industry Supply Chains
	Vieira, Junior Milton	015-0016	Increasing the Productivity by the Change of Layout and by the Improvement on the Work Stations: A Case Study
	Vieira, Junior Milton	015-0017	The Use of Group Technology as a Tool to Organize a Production Kanban
	Vinelli, Andrea	015-0455	Sustainable Operations and Lean Management: Towards an Integrated Approach
	Wagner, Helen	015-0131	Free to Communicate in Operations Management: Facilitating Research in Emerging Economies
	Wanke, Peter F	015-0271	Variance of the Forecasting Error: Revisiting Top-down and Bottom-up Approaches under Different Updating Conditions
	Wanorie, Tekle O	015-0645	Upper and Lower Bounds on Inventory Control Model with a Fluctuating Currency
	Xie, Ying	015-0318	Green Community Pharmaceutical Supply Chain in UK: Reducing and Recycling Pharmaceutical Waste
	Xiu, Lu Shui	015-0316	Applying CART to the Prediction of Telecom Customer Lifecycle
	Xu, Zhiduan	015-0402	Reverse Supply Chain Coordination for E-waste Recycling Based-on Option Contract
	Xu, Kefeng	015-0669	Impacts of Coordination with Supplier and Customer on Quality and Flexibility Performance
	Xu, Samuel Yunxiao	015-0678	Meta-modeling of An Emergency Department DES Model: A Neural Networks Approach
	Yokozawa, Kodo	015-0265	International Transfer of Japanese Kaizen: An Empirical Study of Japanese Manufacturers in the Netherlands
	Zhang, Yufeng	015-0394	Building Network Capabilities for Global Operations
	Zhao, Lindu	015-0321	A Comparative Study on Tracking and Traceability System of Meat Supply Chain
	Zhao, Lindu	015-0385	A Dynamic Cooperation Model for Interregional Emergency Response