Text Box: POM 2009 20th Annual Conference of the Production and Operations Management Society May 1-4 Orlando, Florida
 
     
       
       
       
      Edited by Mark D. Hanna, Georgia Southern University

       
  Full-length Papers    
  Click on the abstract code to view the Full-length Paper in pdf format
       
  Name Abstract # Paper Title
  Aggoune, Riad 011-0590 CO2 Emissions Calculation Models for Green Supply Chain Management
  Aggoune, Riad 011-0624 Building Winning Supply Chains
  Ajayi, Dapo 011-0876 Strategy, IT and Dynamic Change in Value and Supply Neworks
  Akabane, Getulio 011-0919 Public Policies as a Factor for Innovations in Customs Procedures: A Case Study by Itri - Rodoferrovia e Serviços Ltda
  Akabane, Getulio 011-0922 Logistics Costs: An Essay on the Modal Shift Operation in Containerized Cargo
  Aksoy, Hasan 011-0549 Recoverable System Performance with Server Vacations
  Albino, João Pedro 011-0994 A Proposal for System Performance Evaluation for an ERP Knowledge Extraction Model
  Albino, João Pedro 011-0148 Model for Knowledge Management in Small Companies: Case Study
  Albores, Pavel 011-0682 A Simulation Model to Measure the Effectiveness of Evacuation Warning Message Dissemination
  Albrigtsen, Bjorn 011-0756 Improved Collaboration and Information Sharing by Using Supply Chain Contracts
  Alfnes, Erlend 011-0756 Improved Collaboration and Information Sharing by Using Supply Chain Contracts
  Alfnes, Erlend 011-0380 Synchronizing the Supply Chain: A Practical Application of Multi-Echelon Stock Theory
  Almahamid, Soud 011-0868 To What Extent Does e-Government System Acceptance Improve Organisation Agility?
  Almeida, Renan 011-0073 Occupational Health and Safety in Automotive Battery Manufacturing Companies: Case Analyses in the State of São Paulo - Brazil
  Almeida, Leandro 011-0713 Product-Related Services and the Product Development Process – A Preliminary Analysis
  Alonso-Almeida, Maria del Mar 011-0365 Organizational Impact of Quality Certification on Business Services: An Analysis of the SME Hotels
  Alonso-Almeida, Maria del Mar 011-0426 The Diffusion of Standardised Quality Management in the Hotel Industry in Spain
  Alves, Ana Sifua 011-0621 Improving SMED: A Case Study in the Automotive Industry
  Amato-Neto, João 011-0185 Abilities and Competences in Leadership: Concepts and Discussions
  Aminoff, Anna 011-0903 Attractiveness in Buyer-Supplier Relationships: An Agenda for Empirical Research
  Andersen, Otto 011-0700 Vertical Electronic Coordination in B2B Relationships
  Anderson, Skylar 011-0822 An Examination of Issues and Strategies in Global Outsourcing: Insights from the Canadian Retail Industry
  Angelis, Jannis 011-0033 Digital Supply Chain Integration
  Apana, Rati 011-0595 The Antecedents and Consequences of Plant Closing Announcements
  Arias-Aranda, Daniel 011-0355 Operations Flexibility and Outsourcing Benefits
  Arthanari, Tiru 011-0966 A Metaphor for the Interface between OM and IS
  Athayde, André 011-0264 Servant Organization: How Individual Behavior Can Be Expanded to a Business Approach
  Atrasas, Ana Lucia 011-0694 Networks of Companies as Strategy of Technology Transfer in the Brazilian Agribusiness - The Embrapa Case
  Atrasas, Ana Lucia 011-0949 The Strategy to Use Nets of Companies in the Process of Technology Transfer for Agribusiness - the Embrapa Case
  Avijit, Banerjee 011-0851 Models for Retail Pricing and Customer Return Incentive for Remanufacturing a Product
  Awwad, Abdulkareem 011-0335 An Empirical Investigation of the Role of Strategic Flexibility on the Achievement of Strategic Objectives
  Azevedo, Susana 011-0452 Security Systems in Healthcare Organisations: RFID Technology Application
  Azevedo, Susana 011-0542 Strategies to Mitigate Supply Chain Disruptions
  Azevedo, Susana 011-0566 Performance Evaluation of the Main Terminal Containers in the Iberian Seaports: A Benchmarking Approach
  Backhouse, Chris 011-0563 Generating Value from Whole-Life Solutions – A New Opportunity for the UK Rail Industry
  Baek, Tae Hyun 011-0014 Development of the Optimized Work Order Scheduling System for the Panel Welding Line of Panel Assembly Shop in Shipbuilding
  Bagchi, Tapan 011-0028 Software Development when Testing is Imperfect or Incomplete
  Bamford, David 011-0293 Healthcare Capacity Measurement
  Barbonis, Philip 011-0448 Is the PAD Scale an Appropriate Aid in the Design of Experience Service Delivery Systems?
  Barbosa, Frederico 011-0279 Gronroos' Strategic Competition Perspective: The Case of Pizza Delivery
  Barbosa, Frederico 011-0261 Studying the Service Profit Chain in the Technical Assistance Environment
  Barrales-Molina, Vanesa 011-0057 From IT Resources to Performance in Competitive Aggressiveness Landscapes: The Mediating Role of Green Supply Chain Management Capability
  Barrales-Molina, Vanesa 011-0355 Operations Flexibility and Outsourcing Benefits
  Barreto, Rafael 011-0919 Public Policies as a Factor for Innovations in Customs Procedures: A Case Study by Itri - Rodoferrovia e Serviços Ltda
  Barreto, Rafael 011-0922 Logistics Costs: An Essay on the Modal Shift Operation in Containerized Cargo
  Barroso, Ana 011-0542 Strategies to Mitigate Supply Chain Disruptions
  Basso, Leonardo 011-0909 Lean Production, Market Share, and Value Creation in the Agricultural Machinery Sector in Brazil
  Batistelle, Rosane 011-0058 Comparative Analysis of the Selective Collection Programs in Three Municipalities in the Interior of the State of Sao Paulo, Brazil
  Battini, Daria 011-0231 Healthcare Supply Chain Modeling: A Conceptual Framework
  Battistelle, Rosane 011-0716 Sustainability: Use of Sugarcane Bagasse and Bamboo Leaves to Produce Sealing Boards
  Battistelle, Rosane 011-0045 Analysis of the Post-Consumption Reverse Channel
  Beelaerts van Blokland, Wouter 011-0379 Using Lean Performance Metrics: Benchmarking the Aerospace Industry with the Automotive Industry
  Bendixen, Mike 011-0701 Play it Again, Sam: Contextual Communication in Virtual Teams
  Benedetti, Alexandre 011-0994 A Proposal for System Performance Evaluation for an ERP Knowledge Extraction Model
  Benitez-Amado, Jose 011-0057 From IT Resources to Performance in Competitive Aggressiveness Landscapes: The Mediating Role of Green Supply Chain Management Capability
  Bernardi, Erika 011-0559 Managing Cultural Diversity: Integration Values and Management Skills
  Betts, Teresa 011-0464 Supply Chain Agility, Collaboration, and Performance: How Do They Relate?
  Biazzi, Monica 011-0437 Administrative Process Improvement in the Brazilian Public Sector
  Bichescu, Bogdan 011-0595 The Antecedents and Consequences of Plant Closing Announcements
  Bichinho, Gerson 011-0898 Increasing the Efficiency of the Surgical Center in a Brazilian Hospital using Computer Simulation
  Bishoyee, Nikhilesh 011-0631 Simultaneous Scheduling of Machines and AGVs in an FMS Environment Using Swarm Optimization and Comparision With GA
  Blanco, Edgar 011-0690 Measuring Supply Chain Carbon Efficiency
  Bohmann, Leonard 011-0252 Integrating a Multi-Disciplinary Program Using Concept Mapping
  Boon-itt, Sakun 011-0492 The Cumulative Model of Competitive Priorities: An Empirical Analysis in the Thai Automotive Industry
  Boos, Wolfgang 011-0617 Differentiation through Industrial Product-Service Systems in Knowledge-Based Industries
  Brandon-Jones, Alistair 011-0164 Improving e-Procurement Compliance: The Role of User Perceptions
  Braun, Oliver 011-0640 Financial Scheduling: Feasibility and Optimality
  Bravo, Maria 011-0385 ARQUIMEDES: A Tool ForTeaching PPC in an Operations Management Course
  Brito, Eliane 011-0749 Cooperation with Customers and Suppliers and Firm Performance
  Brito, Luiz 011-0749 Cooperation with Customers and Suppliers and Firm Performance
  Brito, Luiz 011-0666 Culture, Knowledge and Competitiveness: A KBV Approach to Manufacturing Firms in Brazil
  Brookes, Naomi 011-0288 Using Maturity Models to Improve Project Management Practice
  Brookes, Naomi 011-0290 A Comparison of Supply Chain Risk Perceptions in Original Equipment Manufacturers and Tier One Suppliers: An Aerospace Industry Case Study
  Buell, Ryan 011-0202 Are Self-Service Customers Satisfied or Stuck?
  Bulato, Federico 011-0379 Using Lean Performance Metrics: Benchmarking the Aerospace Industry with the Automotive Industry
  Bustinza, Oscar 011-0355 Operations Flexibility and Outsourcing Benefits
  Buvik, Arnt 011-0700 Vertical Electronic Coordination in B2B Relationships
  Buvik, Marte 011-0387 Including Sociotechnical Aspects in Value Stream Mapping - Launching the STS VSM
  Buvik, Marte 011-0226 STS is Dead – Live STS! Emphasising the Need for a Modern Sociotechnical System Approach on High-Tech Production Systems
  Camarotto, João 011-0107 Impact of Implementation of New Production Management Techniques on the Organization and Work Conditions in Automotive Sector Companies
  Campbell, Dennis 011-0202 Are Self-Service Customers Satisfied or Stuck?
  Campos, Antonio 011-0852 Systems of Business in the Amazon Area using a Systemic Vision: A Theoretical Proposition
  Campos, Renato 011-0627 Guidelines to Design a Laboratory of Production Management Using Enterprise Modeling and Enterprise Games
  Carmona, Guillermo 011-0385 ARQUIMEDES: A Tool ForTeaching PPC in an Operations Management Course
  Carpinetti, Luiz 011-0575 Development of a Web-based Information System for Managing Performance of SME Clusters
  Carvalho, Karine 011-0415 The Contribution of Organizational Life Cycle Theories for Management Accounting Research
  Carvalho, Marly 011-0085 Perceived Quality of Car Sales Services: A Comparative Analysis of Gaps in Perception of Customer, Concessionaire, and Assembler
  Carvalho, Marly 011-0569 Literature Review on Balanced Scorecard – Types of Research, Difficulties and Benefits
  Casadesus, Marti 011-0426 The Diffusion of Standardised Quality Management in the Hotel Industry in Spain
  Castro, Carlos 011-0385 ARQUIMEDES: A Tool ForTeaching PPC in an Operations Management Course
  Castro, Rosani 011-0044 Proposal for a Reverse Logistics Model Horticulture Produce Warehouse in the Brazilian Market
  Castro, Rosani 011-0045 Analysis of the Post-Consumption Reverse Channel
  Catosse, Camila 011-0716 Sustainability: Use of Sugarcane Bagasse and Bamboo Leaves to Produce Sealing Boards
  Cauchick-Miguel, Paulo 011-0705 An Analysis of Practices of Environmental and Social Responsibility in the Companies That Adopt the Brazilian National Quality Award
  Cauchick-Miguel, Paulo 011-0713 Product-Related Services and the Product Development Process – A Preliminary Analysis
  Cavenaghi, Vagner 011-0994 A Proposal for System Performance Evaluation for an ERP Knowledge Extraction Model
  Cavenaghi, Vagner 011-0473 Use of Life Cycle Assessment in Sustainable Manufacturing: Review of Literature, Analysis and Trends
  Cavenaghi, Vagner 011-0477 Measuring Performance and Lean Production: A Review of Literature and a Proposal for a Performance Measurement System
  Cavenaghi, Vagner 011-0471 The Measurement of Organizational Performance with a Focus on Stakeholders: A Performance Prism Approach
  Celemin, Soledad 011-0365 Organizational Impact of Quality Certification on Business Services: An Analysis of the SME Hotels
  Cesaro, Annalisa 011-0137 Optimal Stock Allocation in Single Echelon Inventory Systems Subject to a Service Constraint
  Chang, Mateus 011-0917 The Development Experience of Two Viticulturist Clusters: Petrolina (Brazil) and Tierra Amarilla (Chile)
  Chang Junior, João 011-0912 Quantitative Methods Applied to Assess the Hospital Quality Services in a Network: The Case of CHQP
  Chang Junior, João 011-0917 The Development Experience of Two Viticulturist Clusters: Petrolina (Brazil) and Tierra Amarilla (Chile)
  Chatziaslan, Elizabeth 011-0293 Healthcare Capacity Measurement
  Chen, Hsi-Chuan 011-0394 The WIP Storage Policy Study under the Insufficient Rack Condition
  Chen, J. Wey 011-0992 Green Education Innovation Process in Higher Education Context
  Cheng, Edwin 011-0267 Technological Innovation and Operating Performance: A Comparison of Two Industries
  Chinta, Ravi 011-0059 Projects and Processes in Strategic and Operational Management for Sustainable Growth of an Enterprise
  Choi, Kanghwa 011-0622 A Dynamic Analysis of Technological Innovation Using System Dynamics
  Choi, Tae Hoon 011-0014 Development of the Optimized Work Order Scheduling System for the Panel Welding Line of Panel Assembly Shop in Shipbuilding
  Chung, Kuy-Hoon 011-0015 Reducing the Level of the Waiting Blocks in the Shipbuilding Industry by Using the Theory of Constraints
  Ciarallo, Frank 011-0319 Impact of Inventory Allocation Policies on Downstream Supply Variability in a Multi-echelon System
  Cibele, Juliana 011-0688 Solidary Economy in Brazil: Surplus Distribution in an Autogestionary Cooperative
  Clark, Robin 011-0288 Using Maturity Models to Improve Project Management Practice
  Clayton, Richard 011-0563 Generating Value from Whole-Life Solutions – A New Opportunity for the UK Rail Industry
  Clegg, Ben 011-0876 Strategy, IT and Dynamic Change in Value and Supply Neworks
  Coelho, Antônio 011-0896 Strategic Logistic Management in the Cosmetic Industry: The “Natura” Case
  Coelho, Tatiene 011-0045 Analysis of the Post-Consumption Reverse Channel
  Coltman, Tim 011-0055 Optimal Supply Chain Strategy: A Process Manufacturing Industry Perspective
  Costa, Reinaldo 011-0688 Solidary Economy in Brazil: Surplus Distribution in an Autogestionary Cooperative
  Costa, Reinaldo 011-0744 Monte Carlo Simulation Applied to Order Economic Analysis
  Costa, Reinaldo 011-0415 The Contribution of Organizational Life Cycle Theories for Management Accounting Research
  Craig, Anthony 011-0690 Measuring Supply Chain Carbon Efficiency
  Csillag, Joao Mario 011-0512 Innovation in Operations: An Analytic Study
  Csillag, Joao Mario 011-0652 The Structure of the Production and Operations Management Field: A Social Network Analysis in Brazil
  Csillag, Joao Mario 011-0728 Mobile Payment Concept and Value Creation in the Credit Card Chain
  Csillag, Joao Mario 011-0746 Dynamics of Relations on Service Operations Scientific Production: A Social Network Analysis Approach
  Cunha, Valeriana 011-0910 Correlation Between the Use of Information Technology Systems and Performance
  a Rosa Garbuio, Paula 011-0218 Operations Strategy and Sustainability: A Discussion about their Locus and Boundaries
  Dacol, Silvana 011-0852 Systems of Business in the Amazon Area using a Systemic Vision: A Theoretical Proposition
  d'Ailly, Wouter 011-0821 An Investigation of Productivity, Profitability and Performance Improvements in a Canadian Packaging Company
  Damiani, Wagner 011-0800 Geographical Reference Supporting Fraud Detection in the Telecom Industry
  Danese, Pamela 011-0149 An Investigation of the Moderating Effects on the Demand Integration–Supply Network Performance Relationship
  Dani, Samir 011-0371 Managing Global Food Supply Chain Risks: A Scenario Planning Perspective
  Dani, Samir 011-0563 Generating Value from Whole-Life Solutions – A New Opportunity for the UK Rail Industry
  Danilovic, Mike 011-0502 Rethinking the Platform Approach in the Automotive Industry
  Dash, Anshuman 011-0631 Simultaneous Scheduling of Machines and AGVs in an FMS Environment Using Swarm Optimization and Comparision With GA
  Dauda, Mohammed 011-0138 Alliances and Logistics Performance: A Case Study of the UK Upstream Oil and Gas Logistics Operations
  de Blok, Carolien 011-0496 Modularity in Care and Service Provision: An Exploratory Case Study
  de Bruijn, Erik 011-0445 PhD Students: Supervision and Success
  De Castro, Rosani 011-0058 Comparative Analysis of the Selective Collection Programs in Three Municipalities in the Interior of the State of Sao Paulo, Brazil
  De Marco, Raquel 011-0058 Comparative Analysis of the Selective Collection Programs in Three Municipalities in the Interior of the State of Sao Paulo, Brazil
  de Queirozl 011-0820 Collaborative Relationships in a Healthcare Network
  de Souza, Fernando 011-0201 Evaluation of Logistics Provider as Integrator Agent in Supply Chains
  de Souza, Fernando 011-0241 Performance Measurement in a Supply Chain: A Study of the Automotive Industry
  De Toni, Alberto 011-0559 Managing Cultural Diversity: Integration Values and Management Skills
  De Toni, Alberto 011-0392 A PMS for Facility Services Supply Chain: A Case in the Healthcare Sector
  Deep, Aman 011-0371 Managing Global Food Supply Chain Risks: A Scenario Planning Perspective
  Di Serio, Luiz Carlos 011-0728 Mobile Payment Concept and Value Creation in the Credit Card Chain
  Dias, João 011-0566 Performance Evaluation of the Main Terminal Containers in the Iberian Seaports: A Benchmarking Approach
  Diaz, Angel 011-0578 Collaborative Mechanisms and Integration Capabilities: The Strategic Role of the Purchasing Function
  Dobrzykowski, David 011-0251 Healthcare Supply Chain and IS Strategies for Improved Outcomes
  Donato, Felipe 011-0904 A Methodology for Optimal Selection of Product/Customer Mix in Manufacturing Industries
  Douglas, Matthew 011-0747 Perceived Value of Common Safety Improvement Practices
  Dreyer, Heidi 011-0740 Visual Real-Time Integrated Supply Chain Operations
  Dreyer, Heidi 011-0756 Improved Collaboration and Information Sharing by Using Supply Chain Contracts
  Dus, Daiana 011-0373 IP Protection in Service Offshoring: A Self-Assessment Model
  Dutra, Marcelo 011-0534 Econometric Model to Forecast Demand for Agricultural Machinery Automotive
  Ebondo Wa Manzila, Eustache 011-0894 A Lean Approach to the SC Operations in the Japanese Housing construction: From the Architect’s Design Office to the Construction
  Elferink, Nicolaas 011-0379 Using Lean Performance Metrics: Benchmarking the Aerospace Industry with the Automotive Industry
  Eriksson, Stefan 011-0060 Mobile Inventory: An Analysis of a Materials Supply Model at Ericsson Corporation
  Esguicero, Fabio 011-0170 Economic and Environmental Analysis in Recycling Plant Implementation of RCC (Remains of Civil Construction) – Case Study
  Esguicero, Fabio 011-0171 Use of Construction and Demolition Residues in New Material for Construction
  Esguicero, Fabio 011-0172 Public Management of Urban Solid Residues in Lençóis Paulista City
  Faco, Julio 011-0512 Innovation in Operations: An Analytic Study
  Federgruen, Awi 011-0368 Competition Under Generalized Attraction Models: Applications to Quality Competition Under Yield Uncertainty
  Fei, Foster 011-0275 A Critique of Collaborative Research Practices in Operations Management
  Fei, Foster 011-0175 Abstract Conceptualisation of Human Behaviour in OM Research: A Grounded Theory Perspective
  Fei, Foster 011-0035 Leadership Skills at Different Levels within a Lean Organization
  Fernandes, Amarildo 011-0897 Perspective to Improve the Research Efficiency of the Wheat Productive Chain in Agro-Industrial Cooperatives using a Dynamic Scorecard Model
  Ferrand, Yann 011-0595 The Antecedents and Consequences of Plant Closing Announcements
  Ferreira, Euriane 011-0072 Adaptation and Application of the SERVQUAL Scale in Higher Education
  Ferreira, João 011-0452 Security Systems in Healthcare Organisations: RFID Technology Application
  Ferreira, João 011-0566 Performance Evaluation of the Main Terminal Containers in the Iberian Seaports: A Benchmarking Approach
  Ferreira, José 011-0085 Perceived Quality of Car Sales Services: A Comparative Analysis of Gaps in Perception of Customer, Concessionaire, and Assembler
  Ferri, Enrico 011-0958 A Heuristic to Solve Large Scale Shipper Collaboration Problems
  Figueiredo, João 011-0904 A Methodology for Optimal Selection of Product/Customer Mix in Manufacturing Industries
  Fioravanti, Reinaldo 011-0890 Supply Chain Sensitivity to Macro Factors
  Fleschutz, Timo 011-0593 Evaluation and Planning of Assembly Equipment Applying Knowledge Based Systems
  Fleschutz, Timo 011-0500 Valuation of Assembly Equipment Reuse with Real Options
  Fleury, Andre 011-0840 Designing Virtual Environments to Expand Research and Educational Capabilities at Operations Management Academic Institutions
  Found, Pauline 011-0035 Leadership Skills at Different Levels within a Lean Organization
  Found, Pauline 011-0275 A Critique of Collaborative Research Practices in Operations Management
  Found, Pauline 011-0126 Lean and Low Environmental Impact Manufacturing
  Frederico, Guilherme 011-0471 The Measurement of Organizational Performance with a Focus on Stakeholders: A Performance Prism Approach
  Frei, Frances 011-0202 Are Self-Service Customers Satisfied or Stuck?
  Fucci-Amato, Rita de Cássia 011-0185 Abilities and Competences in Leadership: Concepts and Discussions
  Gabriel, T. J. 011-0931 Manufacturing Complexity: Common Attributes of Manufacturing System Design and their Effects on System Performance
  Gabriel, T. J. 011-0926 Using SERVQUAL as a Engaged-Learning Project for a Course in Operations Management
  Galdamez, Edwin 011-0575 Development of a Web-based Information System for Managing Performance of SME Clusters
  Gama, Kleber 011-0477 Measuring Performance and Lean Production: A Review of Literature and a Proposal for a Performance Measurement System
  Garrido, Pedro 011-0795 Manufacturing Strategy and Technology Interaction: Fit Line & Impact
  Gavronski, Iuri 011-0510 Beyond the Functional Silos: A Performance Analysis Based on the Cumulative Capabilities Perspective
  Gerbl, Martina 011-0518 Global Services Outsourcing: Critical Aspects and Future Directions
  Ghazanfari, Mahdi 011-0176 Material Planning under Theory of Constraints
  Gilbert, James 011-0568 Improving Operations Management and Quantitative Analysis Techniques with Microsoft Excel® Skills Assessment Instrument
  Gilbreath, Glenn 011-0254 Six Sigma: Literature Review, a Critical Analysis, and Future Research
  Gillen, David 011-0220 Price Volatility in the Airline Markets: Wait or Buy?
  Glaser-Segura, Daniel 011-0178 Manufacturing Processes and Management: Evaluation of Lean Manufacturing Adoption Patterns in Industrial Organizations in Emerging Countries
  Goentzel, Jarrod 011-0890 Supply Chain Sensitivity to Macro Factors
  Golmohammadi, Davood 011-0176 Material Planning under Theory of Constraints
  Gomes, Clandia 011-0408 The Company Size Effect in Innovative Performance
  Gomes, Clandia 011-0312 Relations Between Company Profile, Strategy and Performance in International Markets
  Gomes, Ricardo 011-0905 Stakeholder Management and Organizational Sustainability Process: A Brazilian Case Study Shows a Possible Way
  Goncalves, Matheus 011-0219 Analysis of the Gauss Method as a Substitute for Anatocism as Types of Amortization Systems
  Goncalves, Mirian 011-0896 Strategic Logistic Management in the Cosmetic Industry: The “Natura” Case
  Gong, Baiyun 011-0701 Play it Again, Sam: Contextual Communication in Virtual Teams
  Gonzales, Celi 011-0912 Quantitative Methods Applied to Assess the Hospital Quality Services in a Network: The Case of CHQP
  Gouvea da Costa, Sergio 011-0218 Operations Strategy and Sustainability: A Discussion about their Locus and Boundaries
  Graeml, Alexandre 011-0178 Manufacturing Processes and Management: Evaluation of Lean Manufacturing Adoption Patterns in Industrial Organizations in Emerging Countries
  Graeml, Alexandre 011-0108 Measuring Logistics Performance: The Effectiveness of MMOG-LE as Perceived by Suppliers in the Automobile Industry
  Graeml, Alexandre 011-0109 Distance Learning: The Importance of the Virtual Contact of the Instructor with Pupils in Operations Management Courses over the Web
  Graeml, Karin 011-0109 Distance Learning: The Importance of the Virtual Contact of the Instructor with Pupils in Operations Management Courses over the Web
  Graman, Gregory 011-0228 Value Recovery in the Built Environment: A Supply Chain Perspective
  Gran, Erik 011-0380 Synchronizing the Supply Chain: A Practical Application of Multi-Echelon Stock Theory
  Gutierrez, Luis Antonio 011-0811 Companies Inclusive in Mexico
  Ha, Seung Jin 011-0014 Development of the Optimized Work Order Scheduling System for the Panel Welding Line of Panel Assembly Shop in Shipbuilding
  Hall, Robert 011-0825 Transformation for Global Compression -- Quality Over Quantity
  Halvorsen, Kathleen 011-0794 Beliefs on Climate Change and the Impact on Firms’ Operations
  Handfield, Robert 011-0157 A Multi-Agent Simulation (MAS) of the Pharmaceutical Supply Chain (PSC)
  Hannas, Goril 011-0700 Vertical Electronic Coordination in B2B Relationships
  Hanson, John 011-0633 Learning Doesn’t Look Back – Lessons in Continuous Improvement
  Hanson, John 011-0401 Assessing Strategic Consensus: When Does Consensus Affect Performance?
  Harms, Robert 011-0500 Valuation of Assembly Equipment Reuse with Real Options
  Harms, Robert 011-0593 Evaluation and Planning of Assembly Equipment Applying Knowledge Based Systems
  Harrison, Norma 011-0879 Supplier Integration in the Chinese Automotive Industry: A Multiple Case Study Approach
  Hartsuiker, David 011-0448 Is the PAD Scale an Appropriate Aid in the Design of Experience Service Delivery Systems?
  Hemilä, Jukka 011-0071 How Marketing Affects SME Firm Profitability, Growth, and Success
  Hill, Arthur 011-0254 Six Sigma: Literature Review, a Critical Analysis, and Future Research
  Holcomb, Mary 011-0411 Building Supply Chain Resilience through Logistics Capabilities
  Hong, Paul 011-0877 An International Study on Supply Chain Restructuring: A Coordination Theory Approach
  Hong, Soon-Il 011-0014 Development of the Optimized Work Order Scheduling System for the Panel Welding Line of Panel Assembly Shop in Shipbuilding
  Horta, Luciana 011-0749 Cooperation with Customers and Suppliers and Firm Performance
  Hsieh, Chia-Lin 011-0161 An Integrated Inventory Control and Facility Location System with Capacity Constraints: A Multi-Objective Evolutionary Approach
  Huang, Chikong 011-0101 A Feasibility Study for Joint Services of Vehicle Routing and Patrol
  Huang, Chikong 011-0533 Designing a Simulation Laboratory Environment for Service-Oriented Supply Chain Information Management
  Humphreys, Paul 011-0518 Global Services Outsourcing: Critical Aspects and Future Directions
  Ibrahim, Sherwat 011-0013 A Structured Methodology for Developing a Service Operations Strategy: The Case of BTC-Egypt
  Jacobides, Michael 011-0857 Value Chain Dynamics: From Scope to Profit Evolution Given Modular and Architectural Innovation
  Jacovine, Laercio 011-0905 Stakeholder Management and Organizational Sustainability Process: A Brazilian Case Study Shows a Possible Way
  Jaehne, Maik 011-0280 Create the Network You Need - A Value Net Framework
  Jagoda, Kalinga 011-0951 Efficacious Management of Technology Transfer Projects: Lessons from a Canadian Case Study
  Jagoda, Kalinga 011-0821 An Investigation of Productivity, Profitability and Performance Improvements in a Canadian Packaging Company
  Jagoda, Kalinga 011-0822 An Examination of Issues and Strategies in Global Outsourcing: Insights from the Canadian Retail Industry
  Jang, Jaejin 011-0788 Strategic Inventories in a Two Period Cournot Duopoly
  Janicijevic, Ivan 011-0504 Impact of Management Systems Performances on Technological Changes
  Jayaswal, Sachin 011-0476 Product Differentiation & Operations Strategy in a Capacitated Environment
  Jetly, Gaurav 011-0157 A Multi-Agent Simulation (MAS) of the Pharmaceutical Supply Chain (PSC)
  Jewkes, Elizabeth 011-0476 Product Differentiation & Operations Strategy in a Capacitated Environment
  Johnson, Dana 011-0252 Integrating a Multi-Disciplinary Program Using Concept Mapping
  Johnson, Dana 011-0794 Beliefs on Climate Change and the Impact on Firms’ Operations
  Jorgensen, Claus 011-0540 Knowledge Integration and Its Dynamic Impact upon Strategic Offshore Sourcing Decisions
  Julioti, Plínio 011-0044 Proposal for a Reverse Logistics Model Horticulture Produce Warehouse in the Brazilian Market
  Jung, Carlos 011-0195 Community Integration in a State Program of Innovation
  Junior, Milton 011-0086 A Conceptual Proposal to Measure the Competitiveness Degree of a Company
  Júnior, Abraão 011-0415 The Contribution of Organizational Life Cycle Theories for Management Accounting Research
  Júnior, Abraão 011-0688 Solidary Economy in Brazil: Surplus Distribution in an Autogestionary Cooperative
  Júnior, Abraão 011-0744 Monte Carlo Simulation Applied to Order Economic Analysis
  Kanet, John 011-0772 Fostering Undergraduate Research Experience in Operations Management
  Karlsson, Christer 011-0520 Researching Operations Management - Routledge 2009 Book
  Kartnig, Georg 011-0359 Development of an Automated Container Terminal with Rail Guided Vehicles
  Kettunen, Outi 011-0903 Attractiveness in Buyer-Supplier Relationships: An Agenda for Empirical Research
  Khan, Omera 011-0003 New Look: Aligning Product Design with the Supply Chain for Responsiveness and Resilience
  Khodeir, Ahmed 011-0013 A Structured Methodology for Developing a Service Operations Strategy: The Case of BTC-Egypt
  Kim, Dae Soon 011-0014 Development of the Optimized Work Order Scheduling System for the Panel Welding Line of Panel Assembly Shop in Shipbuilding
  Kim, Ji on 011-0014 Development of the Optimized Work Order Scheduling System for the Panel Welding Line of Panel Assembly Shop in Shipbuilding
  Kim, Soo Wook 011-0622 A Dynamic Analysis of Technological Innovation Using System Dynamics
  Kleinert, Alexander 011-0270 Proactive Value Assessment of Delivery Reliability in Non-Hierarchical Manufacturing Networks
  Kloppenborg, Timothy 011-0059 Projects and Processes in Strategic and Operational Management for Sustainable Growth of an Enterprise
  Knutstad, Gaute 011-0226 STS is Dead – Live STS! Emphasising the Need for a Modern Sociotechnical System Approach on High-Tech Production Systems
  Knutstad, Gaute 011-0387 Including Sociotechnical Aspects in Value Stream Mapping - Launching the STS VSM
  Kortelainen, Ketty 011-0903 Attractiveness in Buyer-Supplier Relationships: An Agenda for Empirical Research
  Krauter, Elizabeth 011-0885 Executive Remuneration and Financial Performance in Brazilian Companies
  Kruglianskas, Isak 011-0408 The Company Size Effect in Innovative Performance
  Kruglianskas, Isak 011-0312 Relations Between Company Profile, Strategy and Performance in International Markets
  Kugeratski Souza, Alfredo 011-0897 Perspective to Improve the Research Efficiency of the Wheat Productive Chain in Agro-Industrial Cooperatives using a Dynamic Scorecard Model
  Kumar, Sanjay 011-0920 Effect of Dynamic Process Interaction on the Use of Advanced Planning Systems at the Production Marketing Interface
  Kupanhy, Lumbidi 011-0894 A Lean Approach to the SC Operations in the Japanese Housing construction: From the Architect’s Design Office to the Construction
  LaGanga, Linda 011-0316 Increasing Access to Healthcare Services through Service Time Process Improvements
  Langella, Ian 011-0865 Sustainable Network Design at a Logistics Service Provider
  Lawrence, Stephen 011-0316 Increasing Access to Healthcare Services through Service Time Process Improvements
  Lee, Wenyih 011-0645 Solving the Location Routing Problem Based on a Simulated Annealing Heuristic
  Lee, Yun-Huei 011-0208 Evaluation Criteria of New Product Development Process
  Leone, Rodrigo 011-0261 Studying the Service Profit Chain in the Technical Assistance Environment
  Leone, Rodrigo 011-0279 Gronroos' Strategic Competition Perspective: The Case of Pizza Delivery
  Li, Ji 011-0122 Comparative Research of Overseas Main Advanced Production Modes
  Liao, Ching-Jong 011-0407 An Application of Variable Neighborhood Search to Hospital Call Scheduling of Infant Formula Promotion
  Liao, Shu-Hsien 011-0161 An Integrated Inventory Control and Facility Location System with Capacity Constraints: A Multi-Objective Evolutionary Approach
  Liao, Ying-Ying 011-0964 A New Look at Service Quality Failure: Some Case Study Evidence
  Lima, Rafael 011-0575 Development of a Web-based Information System for Managing Performance of SME Clusters
  Lima, Rodrigo 011-0988 João Monlevade’s Business Incubator – Startup Company's Perceptions
  Lin, Chih-Cheng 011-0992 Green Education Innovation Process in Higher Education Context
  Lin, Chih-Cheng 011-0993 Examining the Influence of Culture and Team Type on the Global New Product Development Team Interaction
  Lin, Hsiang-Yuan 011-0407 An Application of Variable Neighborhood Search to Hospital Call Scheduling of Infant Formula Promotion
  Lin, Shih-Wei 011-0645 Solving the Location Routing Problem Based on a Simulated Annealing Heuristic
  Lin, Yu-Siang 011-0273 Optimizing Retailer Replenishment Policy with Price Manipulation in a Demand-Declining Market for Deteriorating Items
  Liu, Liwen 011-0374 Outsourced After-Sales Service Contracting in Consumer Markets
  Liu, Xiangrong 011-0851 Models for Retail Pricing and Customer Return Incentive for Remanufacturing a Product
  Llorens-Montes, Francisco Javier 011-0057 From IT Resources to Performance in Competitive Aggressiveness Landscapes: The Mediating Role of Green Supply Chain Management Capability
  Lockström, Martin 011-0879 Supplier Integration in the Chinese Automotive Industry: A Multiple Case Study Approach
  Lonseth, Adam 011-0821 An Investigation of Productivity, Profitability and Performance Improvements in a Canadian Packaging Company
  Lonseth, Adam 011-0951 Efficacious Management of Technology Transfer Projects: Lessons from a Canadian Case Study
  Lonseth, Robert 011-0951 Efficacious Management of Technology Transfer Projects: Lessons from a Canadian Case Study
  Lonseth, Robert 011-0821 An Investigation of Productivity, Profitability and Performance Improvements in a Canadian Packaging Company
  Lopes, Camila 011-0919 Public Policies as a Factor for Innovations in Customs Procedures: A Case Study by Itri - Rodoferrovia e Serviços Ltda
  Lopes, Camila 011-0922 Logistics Costs: An Essay on the Modal Shift Operation in Containerized Cargo
  Lovell, Jeremy 011-0563 Generating Value from Whole-Life Solutions – A New Opportunity for the UK Rail Industry
  Lucato, Wagner 011-0086 A Conceptual Proposal to Measure the Competitiveness Degree of a Company
  Luijkx, Katrien 011-0496 Modularity in Care and Service Provision: An Exploratory Case Study
  Lukumuena, Nsenda 011-0894 A Lean Approach to the SC Operations in the Japanese Housing construction: From the Architect’s Design Office to the Construction
  Lyra, Mariana 011-0905 Stakeholder Management and Organizational Sustainability Process: A Brazilian Case Study Shows a Possible Way
  Ma, Zheng 011-0992 Green Education Innovation Process in Higher Education Context
  Ma, Zheng 011-0993 Examining the Influence of Culture and Team Type on the Global New Product Development Team Interaction
  Macau, Flavio 011-0666 Culture, Knowledge and Competitiveness: A KBV Approach to Manufacturing Firms in Brazil
  Machado, Carla 011-0473 Use of Life Cycle Assessment in Sustainable Manufacturing: Review of Literature, Analysis and Trends
  Machado, Virginia 011-0542 Strategies to Mitigate Supply Chain Disruptions
  Machline, Claude 011-0737 Staffing Methods in Operation and Production
  Machline, Claude 011-0377 Consumer Response to Stockout
  Machuca, Jose 011-0795 Manufacturing Strategy and Technology Interaction: Fit Line & Impact
  Makumbe, Pedzi 011-0217 Product Complexity and Mode Choice in Global Product Development
  Manfrinato, Jair 011-0219 Analysis of the Gauss Method as a Substitute for Anatocism as Types of Amortization Systems
  Manfrinato, Jair 011-0534 Econometric Model to Forecast Demand for Agricultural Machinery Automotive
  Mantin, Benny 011-0220 Price Volatility in the Airline Markets: Wait or Buy?
  Marimon, Frederic 011-0426 The Diffusion of Standardised Quality Management in the Hotel Industry in Spain
  Marom, Ori 011-0050 Using “Last-Minute” Sales for Vertical Differentiation on the Internet
  Martinez de Albeniz, Victor 011-0561 Private Label – National Brand Dynamics in Retail Channels
  Martins, Benedito 011-0170 Economic and Environmental Analysis in Recycling Plant Implementation of RCC (Remains of Civil Construction) – Case Study
  Martins, Benedito 011-0171 Use of Construction and Demolition Residues in New Material for Construction
  Martins, Benedito 011-0172 Public Management of Urban Solid Residues in Lençóis Paulista City
  Martins, Guilherme 011-0652 The Structure of the Production and Operations Management Field: A Social Network Analysis in Brazil
  Martins, Guilherme 011-0746 Dynamics of Relations on Service Operations Scientific Production: A Social Network Analysis Approach
  Martins, Guilherme 011-0728 Mobile Payment Concept and Value Creation in the Credit Card Chain
  Martins, Michele 011-0728 Mobile Payment Concept and Value Creation in the Credit Card Chain
  Martins, Michele 011-0746 Dynamics of Relations on Service Operations Scientific Production: A Social Network Analysis Approach
  Martins, Michele 011-0652 The Structure of the Production and Operations Management Field: A Social Network Analysis in Brazil
  Mattila, Kris 011-0252 Integrating a Multi-Disciplinary Program Using Concept Mapping
  Mayerle, Sérgio 011-0904 A Methodology for Optimal Selection of Product/Customer Mix in Manufacturing Industries
  McIvor, Ronan 011-0518 Global Services Outsourcing: Critical Aspects and Future Directions
  Meijboom, Bert 011-0496 Modularity in Care and Service Provision: An Exploratory Case Study
  Melnyk, Steven 011-0401 Assessing Strategic Consensus: When Does Consensus Affect Performance?
  Menezes, Mozart 011-0890 Supply Chain Sensitivity to Macro Factors
  Meyer, Jan 011-0268 Applying Hybrid System Theory to Supply Chain Design
  Meyer, Jan 011-0269 Viable Production System for Adaptable and Flexible Production Planning and Control Processes
  Miguel, Priscila 011-0628 Demand Management in Pharmaceutical Supply Chains: A Multi-Case Study
  Millar, Harvey 011-0032 A Study of Manufacturing Strategy in the Southern Caribbean
  Mishra, Anshuman 011-0631 Simultaneous Scheduling of Machines and AGVs in an FMS Environment Using Swarm Optimization and Comparision With GA
  Mohapatra, Siba 011-0631 Simultaneous Scheduling of Machines and AGVs in an FMS Environment Using Swarm Optimization and Comparision With GA
  Montagner, Mattia 011-0392 A PMS for Facility Services Supply Chain: A Case in the Healthcare Sector
  Montenegro, Carolina 011-0279 Gronroos' Strategic Competition Perspective: The Case of Pizza Delivery
  Montiel, Aida Lucia 011-0811 Companies Inclusive in Mexico
  Moodie, Douglas 011-0972 Locating Urban Logistics Terminals and Shopping Centers in a Chinese City
  Moraes, Edmilson 011-0895 Brazilian Agricultural Risk Management in the Cooperative Context
  Moraes, Renato 011-0988 João Monlevade’s Business Incubator – Startup Company's Perceptions
  Moreira, Vilmar 011-0895 Brazilian Agricultural Risk Management in the Cooperative Context
  Moser, Roger 011-0879 Supplier Integration in the Chinese Automotive Industry: A Multiple Case Study Approach
  Msimangira, Kabossa 011-0832 International Supply Chain Practices in Developing Countries: A Study in Tanzania
  Msimangira, Kabossa 011-0826 Supply Chain Integration, Supplier Commercial Relationships, and Order Fulfilment Practices in Public Hospitals
  Mtalaa, Wassila 011-0590 CO2 Emissions Calculation Models for Green Supply Chain Management
  Mukherjee, Amlan 011-0252 Integrating a Multi-Disciplinary Program Using Concept Mapping
  Munoz, Albert 011-0055 Optimal Supply Chain Strategy: A Process Manufacturing Industry Perspective
  Muscat, Antonio 011-0437 Administrative Process Improvement in the Brazilian Public Sector
  Myers, Paul 011-0745 Managing Operational Autonomy in Joint Ventures
  Nagarajan, Magesh 011-0682 A Simulation Model to Measure the Effectiveness of Evacuation Warning Message Dissemination
  Nassimbeni, Guido 011-0373 IP Protection in Service Offshoring: A Self-Assessment Model
  Nassimbeni, Guido 011-0369 Countertrade: Literature Review and an OM Research Agenda
  Navarra, Claire 011-0624 Building Winning Supply Chains
  Nepal, Bimal 011-0008 Performance Improvement at a Color Sample Manufacturing Industry: A Case Study
  Netland, Torbjorn 011-0387 Including Sociotechnical Aspects in Value Stream Mapping - Launching the STS VSM
  Netland, Torbjorn 011-0226 STS is Dead – Live STS! Emphasising the Need for a Modern Sociotechnical System Approach on High-Tech Production Systems
  Neto, João 011-0103 An Analysis of the Socio-Environmental Requirements for the Capacitation of Supply Network of a Cosmetic Company
  Neto, João 011-0104 Regional Clusters and Technological Spillover : A Brazilian Case Study
  Neto, Mario 011-0241 Performance Measurement in a Supply Chain: A Study of the Automotive Industry
  Neto, Mario 011-0899 An Image Inspection Method to Forecast Leather Quality Grade Based on Fast Fourier Transforms and Decision Tree
  Neureuther, Brian 011-0699 Designing Curriculum for Undergraduate Supply Chain Management Programs
  Niranjan, Suman 011-0319 Impact of Inventory Allocation Policies on Downstream Supply Variability in a Multi-echelon System
  Nobrega, Kleber 011-0279 Gronroos' Strategic Competition Perspective: The Case of Pizza Delivery
  Nobrega, Kleber 011-0261 Studying the Service Profit Chain in the Technical Assistance Environment
  Nobrega, Kleber 011-0264 Servant Organization: How Individual Behavior Can Be Expanded to a Business Approach
  Nopper, Jan 011-0304 Analysis of the Relationship between Control Strategy, Layout Complexity and Performance in Facility Logistics
  Oinas, Mika 011-0071 How Marketing Affects SME Firm Profitability, Growth, and Success
  O'Kane, James 011-0158 Service Quality Measurement: A Study of Appointments Systems in General Practice Surgeries in the UK
  Oliveira, Otávio 011-0072 Adaptation and Application of the SERVQUAL Scale in Higher Education
  Oliveira, Otávio 011-0043 Analysis of the Influence of Strategic Management of ETO Demand on Management of Stock in a Printing Industry
  Oliveira, Otávio 011-0073 Occupational Health and Safety in Automotive Battery Manufacturing Companies: Case Analyses in the State of São Paulo - Brazil
  Onder, Nilufer 011-0252 Integrating a Multi-Disciplinary Program Using Concept Mapping
  O'Neill, Kevin 011-0699 Designing Curriculum for Undergraduate Supply Chain Management Programs
  Opolon, David 011-0400 Impact of Imperfect Demand Recording Compliance on Service Levels: The Case of Hospital Supplies
  Ortega, Cesar 011-0795 Manufacturing Strategy and Technology Interaction: Fit Line & Impact
  Ortolani, Chiara 011-0229 Modeling External Transport Costs in Distribution Networks
  Oschmann, Georg 011-0617 Differentiation through Industrial Product-Service Systems in Knowledge-Based Industries
  Oser, Joerg 011-0359 Development of an Automated Container Terminal with Rail Guided Vehicles
  Pacciarelli, Dario 011-0137 Optimal Stock Allocation in Single Echelon Inventory Systems Subject to a Service Constraint
  Padovani, Cristina 011-0927 Capturing the Customer´s Knowledge to do Innovation: Multiple Studies cases
  Paiva, Ely 011-0510 Beyond the Functional Silos: A Performance Analysis Based on the Cumulative Capabilities Perspective
  Palma, Sérgio 011-0566 Performance Evaluation of the Main Terminal Containers in the Iberian Seaports: A Benchmarking Approach
  Panigrahi, Kedarnath 011-0089 Managing For Transformation: A Case Study
  Pawar, Kul 011-0993 Examining the Influence of Culture and Team Type on the Global New Product Development Team Interaction
  Paz, Vanio 011-0705 An Analysis of Practices of Environmental and Social Responsibility in the Companies That Adopt the Brazilian National Quality Award
  Peinado, Jurandir 011-0108 Measuring Logistics Performance: The Effectiveness of MMOG-LE as Perceived by Suppliers in the Automobile Industry
  Peinado, Jurandir 011-0178 Manufacturing Processes and Management: Evaluation of Lean Manufacturing Adoption Patterns in Industrial Organizations in Emerging Countries
  Pereira, Flavio 011-0800 Geographical Reference Supporting Fraud Detection in the Telecom Industry
  Pereira, Luis Henrique 011-0536 Internationalization Strategies of the Brazilian Beef Industry
  Pereira, Luis Henrique 011-0820 Collaborative Relationships in a Healthcare Network
  Pereira, Susana 011-0536 Internationalization Strategies of the Brazilian Beef Industry
  Pereira, Veridiana 011-0085 Perceived Quality of Car Sales Services: A Comparative Analysis of Gaps in Perception of Customer, Concessionaire, and Assembler
  Perez, Jose 011-0795 Manufacturing Strategy and Technology Interaction: Fit Line & Impact
  Perez-Arostegui, Maria Nieves 011-0057 From IT Resources to Performance in Competitive Aggressiveness Landscapes: The Mediating Role of Green Supply Chain Management Capability
  Persona, Alessandro 011-0229 Modeling External Transport Costs in Distribution Networks
  Persona, Alessandro 011-0231 Healthcare Supply Chain Modeling: A Conceptual Framework
  Pignanelli, Alexandre 011-0628 Demand Management in Pharmaceutical Supply Chains: A Multi-Case Study
  Pimentel, Ana Carolina 011-0148 Model for Knowledge Management in Small Companies: Case Study
  Pinheiro de Lima, Edson 011-0218 Operations Strategy and Sustainability: A Discussion about their Locus and Boundaries
  Pires, Sílvio 011-0201 Evaluation of Logistics Provider as Integrator Agent in Supply Chains
  Pires, Sílvio 011-0241 Performance Measurement in a Supply Chain: A Study of the Automotive Industry
  Pistori, Débora 011-0729 Proposal for Initial Analysis of Conditions of Use of Business Games
  Platts, Ken 011-0643 The True Costs of Overseas Sourcing
  Ponomarov, Serhiy 011-0411 Building Supply Chain Resilience through Logistics Capabilities
  Pozzobon, Daniela 011-0536 Internationalization Strategies of the Brazilian Beef Industry
  Prester, Jasna 011-0091 Shadow Price in Supply Chain Relationships
  Prieto, Vanderli 011-0569 Literature Review on Balanced Scorecard – Types of Research, Difficulties and Benefits
  Protil, Roberto 011-0897 Perspective to Improve the Research Efficiency of the Wheat Productive Chain in Agro-Industrial Cooperatives using a Dynamic Scorecard Model
  Protil, Roberto 011-0898 Increasing the Efficiency of the Surgical Center in a Brazilian Hospital using Computer Simulation
  Qian, Li 011-0233 Supply Chain Selection for a Product with Delivery Time, Cost, and Service Level Dependent Demand
  Qin, Zhaoqiong 011-0133 The Effect of the Number of Suppliers and Allocation of Revenue-Sharing on Decentralized Assembly systems
  Rai, Bharatendra 011-0008 Performance Improvement at a Color Sample Manufacturing Industry: A Case Study
  Raman, P 011-0075 Optimal Design of Supply Chain for Production and Distribution of Synthesized Natural Gas (Syngas)
  Rapaccini, Mario 011-0537 A Theoretical Framework for Developing Product-Services Strategies
  Raturi, Amit 011-0595 The Antecedents and Consequences of Plant Closing Announcements
  Ravn, Johan 011-0226 STS is Dead – Live STS! Emphasising the Need for a Modern Sociotechnical System Approach on High-Tech Production Systems
  Ray, Saibal 011-0476 Product Differentiation & Operations Strategy in a Capacitated Environment
  Rebentisch, Eric 011-0217 Product Complexity and Mode Choice in Global Product Development
  Reis, Manoel 011-0628 Demand Management in Pharmaceutical Supply Chains: A Multi-Case Study
  Revilla, Elena 011-0578 Collaborative Mechanisms and Integration Capabilities: The Strategic Role of the Purchasing Function
  Riedel, Johann 011-0993 Examining the Influence of Culture and Team Type on the Global New Product Development Team Interaction
  Riedel, Ralph 011-0280 Create the Network You Need - A Value Net Framework
  Rochman, Ricardo 011-0889 Industrial Consolidation: Case Study of a Diagnostic Medicine Business Based on a Real Options Model
  Rodrigues, José 011-0729 Proposal for Initial Analysis of Conditions of Use of Business Games
  Rodrigues, Paulo 011-0043 Analysis of the Influence of Strategic Management of ETO Demand on Management of Stock in a Printing Industry
  Rodriguez-Anton, Jos Miguel 011-0365 Organizational Impact of Quality Certification on Business Services: An Analysis of the SME Hotels
  Roh, James 011-0877 An International Study on Supply Chain Restructuring: A Coordination Theory Approach
  Romano, Pietro 011-0149 An Investigation of the Moderating Effects on the Demand Integration–Supply Network Performance Relationship
  Rossetti, Christian 011-0157 A Multi-Agent Simulation (MAS) of the Pharmaceutical Supply Chain (PSC)
  Rotondaro, Roberto 011-0927 Capturing the Customer´s Knowledge to do Innovation: Multiple Studies cases
  Rotondaro, Rotondaro 011-0085 Perceived Quality of Car Sales Services: A Comparative Analysis of Gaps in Perception of Customer, Concessionaire, and Assembler
  Roychowdhury, Biswajit 011-0920 Effect of Dynamic Process Interaction on the Use of Advanced Planning Systems at the Production Marketing Interface
  Rubio-Andrada, Lius 011-0365 Organizational Impact of Quality Certification on Business Services: An Analysis of the SME Hotels
  Ruppel, Cynthia 011-0701 Play it Again, Sam: Contextual Communication in Virtual Teams
  Russell, Suzana 011-0032 A Study of Manufacturing Strategy in the Southern Caribbean
  Sachon, Marc 011-0561 Private Label – National Brand Dynamics in Retail Channels
  Sacomano, José 011-0694 Networks of Companies as Strategy of Technology Transfer in the Brazilian Agribusiness - The Embrapa Case
  Sacomano, José 011-0949 The Strategy to Use Nets of Companies in the Process of Technology Transfer for Agribusiness - the Embrapa Case
  Sahay, Mridula 011-0548 Operations Management Education (OME): Quality and Competitiveness in the Global Scenario
  Sahay, Mridula 011-0544 Consciousness Approach to Operations Management
  Salgado, Manoel 011-0219 Analysis of the Gauss Method as a Substitute for Anatocism as Types of Amortization Systems
  Salgado, Omar 011-0938 Sourcing Patterns and Product Configuration as a Means to Identify Technology Gaps in Mexico
  Salles, José Antonio 011-0069 Models of Relationships between Automakers and Suppliers in the Brazilian Industry
  Salles, José Antonio 011-0086 A Conceptual Proposal to Measure the Competitiveness Degree of a Company
  Sampaio, Mauro 011-0377 Consumer Response to Stockout
  Santema, Sicco 011-0379 Using Lean Performance Metrics: Benchmarking the Aerospace Industry with the Automotive Industry
  Santos, Leandro 011-0705 An Analysis of Practices of Environmental and Social Responsibility in the Companies That Adopt the Brazilian National Quality Award
  Saravia, Gallardo Marcelo 011-0042 Competencies to Improve Productivity: A Structural Model
  Sartor, Marco 011-0373 IP Protection in Service Offshoring: A Self-Assessment Model
  Sartor, Marco 011-0369 Countertrade: Literature Review and an OM Research Agenda
  Schadel, Joachim 011-0879 Supplier Integration in the Chinese Automotive Industry: A Multiple Case Study Approach
  Schaefers, Jos 011-0590 CO2 Emissions Calculation Models for Green Supply Chain Management
  Scherer, Flavia 011-0312 Relations Between Company Profile, Strategy and Performance in International Markets
  Schiefer, Eva 011-0358 An Algorithm for the Hot Rolling Mill Scheduling Problem in High-Grade Steel Production
  Schittny, Bastian 011-0617 Differentiation through Industrial Product-Service Systems in Knowledge-Based Industries
  Schmidt, Carsten 011-0269 Viable Production System for Adaptable and Flexible Production Planning and Control Processes
  Schneider, Oliver 011-0460 Energy Efficient Manufacturing as Driver of Competitiveness - Consolidation of Literature Review and Interviews with Manufacturing Industry
  Schols, Jos 011-0496 Modularity in Care and Service Provision: An Exploratory Case Study
  Schuh, Günther 011-0535 Flexible Configuration Logic for a Complexity Oriented Design of Production Systems
  Schuh, Günther 011-0617 Differentiation through Industrial Product-Service Systems in Knowledge-Based Industries
  Schuh, Günther 011-0268 Applying Hybrid System Theory to Supply Chain Design
  Schumacher, Kathryn 011-0400 Impact of Imperfect Demand Recording Compliance on Service Levels: The Case of Hospital Supplies
  Schwartz, Gilson 011-0840 Designing Virtual Environments to Expand Research and Educational Capabilities at Operations Management Academic Institutions
  Seering, Warren 011-0217 Product Complexity and Mode Choice in Global Product Development
  Seidmann, Abraham 011-0050 Using “Last-Minute” Sales for Vertical Differentiation on the Internet
  Seliger, Günther 011-0500 Valuation of Assembly Equipment Reuse with Real Options
  Seliger, Günther 011-0593 Evaluation and Planning of Assembly Equipment Applying Knowledge Based Systems
  Sellani, Robert 011-0427 Models, Features, and Options Product Definition: An ERP Supported Marketing Approach
  Sena, Ely 011-0852 Systems of Business in the Amazon Area using a Systemic Vision: A Theoretical Proposition
  Sgarbossa, Fabio 011-0231 Healthcare Supply Chain Modeling: A Conceptual Framework
  Sgarbossa, Fabio 011-0229 Modeling External Transport Costs in Distribution Networks
  Shaw, Duncan 011-0682 A Simulation Model to Measure the Effectiveness of Evacuation Warning Message Dissemination
  Sheffi, Yossi 011-0690 Measuring Supply Chain Carbon Efficiency
  Sheffi, Yossi 011-0400 Impact of Imperfect Demand Recording Compliance on Service Levels: The Case of Hospital Supplies
  Shih, Stephen 011-0533 Designing a Simulation Laboratory Environment for Service-Oriented Supply Chain Information Management
  Shimizu, Ullisses 011-0909 Lean Production, Market Share, and Value Creation in the Agricultural Machinery Sector in Brazil
  Silva, Alessa 011-0627 Guidelines to Design a Laboratory of Production Management Using Enterprise Modeling and Enterprise Games
  Silva, Eber 011-0889 Industrial Consolidation: Case Study of a Diagnostic Medicine Business Based on a Real Options Model
  Silva, Maria Elena 011-0811 Companies Inclusive in Mexico
  Silva, Vanina 011-0896 Strategic Logistic Management in the Cosmetic Industry: The “Natura” Case
  Silveira, Luiz 011-0922 Logistics Costs: An Essay on the Modal Shift Operation in Containerized Cargo
  Singh, Amrik 011-0290 A Comparison of Supply Chain Risk Perceptions in Original Equipment Manufacturers and Tier One Suppliers: An Aerospace Industry Case Study
  Singh, Priyal 011-0005 Extending the Model of Supply Management Orientation and its Effect on Supplier-Buyer Performance
  Skjelstad, Lars 011-0387 Including Sociotechnical Aspects in Value Stream Mapping - Launching the STS VSM
  Skjelstad, Lars 011-0226 STS is Dead – Live STS! Emphasising the Need for a Modern Sociotechnical System Approach on High-Tech Production Systems
  Sliwa, Martyna 011-0158 Service Quality Measurement: A Study of Appointments Systems in General Practice Surgeries in the UK
  Soares, Washington 011-0922 Logistics Costs: An Essay on the Modal Shift Operation in Containerized Cargo
  Soares, Washington 011-0919 Public Policies as a Factor for Innovations in Customs Procedures: A Case Study by Itri - Rodoferrovia e Serviços Ltda
  Solomon, Barry 011-0794 Beliefs on Climate Change and the Impact on Firms’ Operations
  Soltani, Ebrahim 011-0964 A New Look at Service Quality Failure: Some Case Study Evidence
  Song, Ninghua 011-0643 The True Costs of Overseas Sourcing
  Sotskov, Yuri 011-0640 Financial Scheduling: Feasibility and Optimality
  Sousa, Almir 011-0885 Executive Remuneration and Financial Performance in Brazilian Companies
  Souza, Tereza 011-0261 Studying the Service Profit Chain in the Technical Assistance Environment
  Souza, Tereza 011-0279 Gronroos' Strategic Competition Perspective: The Case of Pizza Delivery
  Souza, Manfrinato Jair 011-0171 Use of Construction and Demolition Residues in New Material for Construction
  Souza, Manfrinato Jair 011-0170 Economic and Environmental Analysis in Recycling Plant Implementation of RCC (Remains of Civil Construction) – Case Study
  Souza, Manfrinato Jair 011-0172 Public Management of Urban Solid Residues in Lençóis Paulista City
  Souza, Santos Suzana 011-0917 The Development Experience of Two Viticulturist Clusters: Petrolina (Brazil) and Tierra Amarilla (Chile)
  Souza, Santos Suzana 011-0912 Quantitative Methods Applied to Assess the Hospital Quality Services in a Network: The Case of CHQP
  Spedding, Trevor 011-0055 Optimal Supply Chain Strategy: A Process Manufacturing Industry Perspective
  Spengler, Thomas 011-0605 A New Approach to Cope with Product Variety in the Steel Industry
  Spens, Karen 011-0029 Cyclones in Bangladesh - A Case Study of a Whole Country Response to Rapid Onset Disasters
  Staeblein, Thomas 011-0179 Goal Distortion at the Marketing-Operations Interface: Where Demand Signals Get Lost in Manufacturing Firms
  Steenhuis, Harm-Jan 011-0445 PhD Students: Supervision and Success
  Stevens, Merieke 011-0179 Goal Distortion at the Marketing-Operations Interface: Where Demand Signals Get Lost in Manufacturing Firms
  Stewart, Douglas 011-0401 Assessing Strategic Consensus: When Does Consensus Affect Performance?
  Stich, Volker 011-0270 Proactive Value Assessment of Delivery Reliability in Non-Hierarchical Manufacturing Networks
  Stich, Volker 011-0268 Applying Hybrid System Theory to Supply Chain Design
  Stich, Volker 011-0269 Viable Production System for Adaptable and Flexible Production Planning and Control Processes
  Stößlein, Martin 011-0772 Fostering Undergraduate Research Experience in Operations Management
  Stößlein, Martin 011-0782 Activity-based Learning Experiences in Quantitative Research Methodology for Young Scholars - Course Design and Effectiveness
  Strandhagen, Jan Ola 011-0740 Visual Real-Time Integrated Supply Chain Operations
  Stratton, Roy 011-0754 Critical Chain Project Management Theory and Practice
  Strohhecker, Jürgen 011-0532 Can Stock-Flow Thinking Deficits Predict Poor Inventory Management Performance? Preliminary Results Based upon a Pilot Study
  Stroparo, Joelson 011-0898 Increasing the Efficiency of the Surgical Center in a Brazilian Hospital using Computer Simulation
  Sun, Li 011-0370 Research on Optimization of Hub-and-Spoke Logistics Network Design with Impedance Effect
  Sundaram, David 011-0966 A Metaphor for the Interface between OM and IS
  Sutherland, John 011-0252 Integrating a Multi-Disciplinary Program Using Concept Mapping
  Swartz, Stephen 011-0747 Perceived Value of Common Safety Improvement Practices
  Swartz, Stephen 011-0723 The Sensitivity of Project Schedules to Disruption: Project Characteristics and Environmental Factors
  Tabosa, Cristiane 011-0744 Monte Carlo Simulation Applied to Order Economic Analysis
  Tadisina, Suresh 011-0464 Supply Chain Agility, Collaboration, and Performance: How Do They Relate?
  Tanskanen, Kari 011-0903 Attractiveness in Buyer-Supplier Relationships: An Agenda for Empirical Research
  Tatham, Peter 011-0029 Cyclones in Bangladesh - A Case Study of a Whole Country Response to Rapid Onset Disasters
  Teixeira, Junior Rodolfo 011-0248 An Example of an Advanced Planning and Scheduling System (APS) Implementation and Operationalization
  Teixeira, Junior Rodolfo 011-0247 Analysis of the Main Functionalities of an Advanced Planning and Scheduling System (APS) Geared Towards Small Companies
  ten Caten, Carla 011-0195 Community Integration in a State Program of Innovation
  ten Hompel, Michael 011-0304 Analysis of the Relationship between Control Strategy, Layout Complexity and Performance in Facility Logistics
  Tenera, Alexandra 011-0621 Improving SMED: A Case Study in the Automotive Industry
  Tenera, Alexandra 011-0542 Strategies to Mitigate Supply Chain Disruptions
  Tesha, Clemence 011-0832 International Supply Chain Practices in Developing Countries: A Study in Tanzania
  Thangasamy, Nambirajan 011-0075 Optimal Design of Supply Chain for Production and Distribution of Synthesized Natural Gas (Syngas)
  Ting, Ching-Jung 011-0645 Solving the Location Routing Problem Based on a Simulated Annealing Heuristic
  Tipuric, Darko 011-0091 Shadow Price in Supply Chain Relationships
  Tseng, Chao-Tang 011-0407 An Application of Variable Neighborhood Search to Hospital Call Scheduling of Infant Formula Promotion
  Tworoger, Leslie 011-0701 Play it Again, Sam: Contextual Communication in Virtual Teams
  van Dunn, Desiree 011-0035 Leadership Skills at Different Levels within a Lean Organization
  Van Looy, Bart 011-0730 Manufacturing Firms Diversifying into Services: A Conceptual and Empirical Assessment
  Vanalle, Rosangela 011-0107 Impact of Implementation of New Production Management Techniques on the Organization and Work Conditions in Automotive Sector Companies
  Vanalle, Rosangela 011-0086 A Conceptual Proposal to Measure the Competitiveness Degree of a Company
  Vanalle, Rosangela 011-0069 Models of Relationships between Automakers and Suppliers in the Brazilian Industry
  Veloso, Francisco 011-0857 Value Chain Dynamics: From Scope to Profit Evolution Given Modular and Architectural Innovation
  Vendrametto, Oduvaldo 011-0899 An Image Inspection Method to Forecast Leather Quality Grade Based on Fast Fourier Transforms and Decision Tree
  Venkataratnam, J. 011-0548 Operations Management Education (OME): Quality and Competitiveness in the Global Scenario
  Venkataratnam, J. 011-0544 Consciousness Approach to Operations Management
  Vieira, Raimundo 011-0852 Systems of Business in the Amazon Area using a Systemic Vision: A Theoretical Proposition
  Vijayaraghavan, T.A.S. 011-0005 Extending the Model of Supply Management Orientation and its Effect on Supplier-Buyer Performance
  Visintin, Filippo 011-0537 A Theoretical Framework for Developing Product-Services Strategies
  Visnjic, Ivanka 011-0730 Manufacturing Firms Diversifying into Services: A Conceptual and Empirical Assessment
  Viswanathan, Vijayendra 011-0788 Strategic Inventories in a Two Period Cournot Duopoly
  Vivaldini, Mauro 011-0201 Evaluation of Logistics Provider as Integrator Agent in Supply Chains
  Vodicka, Matthias 011-0460 Energy Efficient Manufacturing as Driver of Competitiveness - Consolidation of Literature Review and Interviews with Manufacturing Industry
  Volling, Thomas 011-0605 A New Approach to Cope with Product Variety in the Steel Industry
  Vonderembse, Mark 011-0251 Healthcare Supply Chain and IS Strategies for Improved Outcomes
  Waage, Frenck 011-1003 Providing Optimal Management of Disruptions in Complex Supply Chains
  Wagner, Boer 011-0948 Increase in Productivity as a Result of the Role of Leadership in Training and Maintenance Teams on the Factory Floor
  Wang, Haiyan 011-0376 The Impact of Lead Time on the Complex Behavior of a Single-Echelon Supply Chain
  Wang, Kung-Jeng 011-0263 A Negotiation-Based Capacity Planning Model
  Wang, Kung-Jeng 011-0273 Optimizing Retailer Replenishment Policy with Price Manipulation in a Demand-Declining Market for Deteriorating Items
  Wang, Kung-Jeng 011-0208 Evaluation Criteria of New Product Development Process
  Wang, Poshun 011-0101 A Feasibility Study for Joint Services of Vehicle Routing and Patrol
  Wang, Shih-Min 011-0263 A Negotiation-Based Capacity Planning Model
  Wichmann, Matthias 011-0605 A New Approach to Cope with Product Variety in the Steel Industry
  Wienholdt, Henrik 011-0269 Viable Production System for Adaptable and Flexible Production Planning and Control Processes
  Wienholdt, Henrik 011-0535 Flexible Configuration Logic for a Complexity Oriented Design of Production Systems
  Wilson, Shellyanna 011-0839 Just-In-Time Manufacturing – By Design or By Default
  Winroth, Mats 011-0502 Rethinking the Platform Approach in the Automotive Industry
  Wolter, Claudio 011-0857 Value Chain Dynamics: From Scope to Profit Evolution Given Modular and Architectural Innovation
  Wu, Sarah 011-0401 Assessing Strategic Consensus: When Does Consensus Affect Performance?
  Wu, Yi 011-0033 Digital Supply Chain Integration
  Xie, Ying 011-0026 Use of Information Technologies in Retail Operation: Opportunities and Challenges
  Xin, Ying 011-0267 Technological Innovation and Operating Performance: A Comparison of Two Industries
  Yang, Ma Ga 011-0877 An International Study on Supply Chain Restructuring: A Coordination Theory Approach
  Yang, Nan 011-0368 Competition Under Generalized Attraction Models: Applications to Quality Competition Under Yield Uncertainty
  Yang, Shicai 011-0375 Analysis and Simulation Study on Multiple AGV Utilization Efficiency in AS/RS
  Yang, Zhong 011-0972 Locating Urban Logistics Terminals and Shopping Centers in a Chinese City
  Yee, Choy 011-0489 Toolism: Generation of Mode 2 Knowledge in Research
  Yeung, Andy 011-0267 Technological Innovation and Operating Performance: A Comparison of Two Industries
  Yoshizaki, Hugo 011-0958 A Heuristic to Solve Large Scale Shipper Collaboration Problems
  Yu, Jonas C.P. 011-0273 Optimizing Retailer Replenishment Policy with Price Manipulation in a Demand-Declining Market for Deteriorating Items
  Yu, Vincent 011-0661 A Simulation-Based Genetic Algorithm for the HSR Timetabling Problem
  Yu, Vincent 011-0645 Solving the Location Routing Problem Based on a Simulated Annealing Heuristic
  Yusuf, Yahaya 011-0138 Alliances and Logistics Performance: A Case Study of the UK Upstream Oil and Gas Logistics Operations
  Zago, Camila 011-0896 Strategic Logistic Management in the Cosmetic Industry: The “Natura” Case
  Zanoni, Simone 011-0865 Sustainable Network Design at a Logistics Service Provider
  Zhang, Chong 011-0376 The Impact of Lead Time on the Complex Behavior of a Single-Echelon Supply Chain
  Zhang, Wei 011-0374 Outsourced After-Sales Service Contracting in Consumer Markets
  Zhang, Weiyong 011-0254 Six Sigma: Literature Review, a Critical Analysis, and Future Research
  Zhao, Lindu 011-0375 Analysis and Simulation Study on Multiple AGV Utilization Efficiency in AS/RS
  Zhao, Lindu 011-0370 Research on Optimization of Hub-and-Spoke Logistics Network Design with Impedance Effect
  Zhao, Xuan 011-0078 Repeated Interactions in Decentralized Assembly Systems
  Zivkovic, Nedeljko 011-0504 Impact of Management Systems Performances on Technological Changes
  Zuccari, Patricia 011-0729 Proposal for Initial Analysis of Conditions of Use of Business Games